Flight Simulator 2020 PC code edition is asking for start DVD despite of digital owner installed

Anonymous
2020-08-18T10:16:51+00:00

Hello,

I ordered and installed the FS 2020 version with the PC code.

After FS 2020 I installed the digital owner add-on (can be only installed afterwards).

But when I start the FS 2020 then a screen is appearing to ask for a disk that I don't have.

What can I do to get it started?

* Mod note on January 11, 2021:

This thread is being locked. Please read through the thread  for info on:

    * Why the ISO can't be sent to you and is not available on a file transfer website

    * Disabling Bitdefender

    * Creating your own ISO from the disk

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. SD - IA 179.3K Reputation points Independent Advisor
    2020-08-18T10:36:01+00:00

    Hi Dirk,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    Does this help?

    https://answers.microsoft.com/en-us/xbox/forum/...

    Microsoft Flight Simulator

    Known Issue: Some users seeing a "Please insert the Microsoft Flight Simulator disc" error when launching the game on Windows 10.

    Workaround: In order to play the game digitally on Windows 10, you will need to have the Digital Ownership File installed as it is required to grant the necessary permissions to play. If you already have this file installed and are running in to this error, please uninstall and reinstall this file only and this should resolve the issue. There is no need to uninstall the entire 127+GB base game files. Uninstalling this small 10MB file is all that will be needed.

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  2. SD - IA 179.3K Reputation points Independent Advisor
    2020-08-18T10:56:12+00:00

    Update: Support article published:

    https://flightsimulator.zendesk.com/hc/en-us/ar...

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  3. Anonymous
    2020-08-18T11:39:17+00:00

    Thanks for you hint. What you mean is the add on "digital owner". I followed your advise but it has no effect.

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  4. Anonymous
    2020-08-18T11:48:09+00:00

    I checked time zone and location. I checked online protection. But it had no effect.

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  5. SD - IA 179.3K Reputation points Independent Advisor
    2020-08-18T13:36:14+00:00

    Let us ask other experts and see if they have any tips. Appreciate your patience.

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