Flight Simulator 2020 PC code edition is asking for start DVD despite of digital owner installed

Anonymous
2020-08-18T10:16:51+00:00

Hello,

I ordered and installed the FS 2020 version with the PC code.

After FS 2020 I installed the digital owner add-on (can be only installed afterwards).

But when I start the FS 2020 then a screen is appearing to ask for a disk that I don't have.

What can I do to get it started?

* Mod note on January 11, 2021:

This thread is being locked. Please read through the thread  for info on:

    * Why the ISO can't be sent to you and is not available on a file transfer website

    * Disabling Bitdefender

    * Creating your own ISO from the disk

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-20T17:44:08+00:00

    Hi Sumit,

    will it be possible to get the digital ownership also if you bought the retail Disc Version?

    I pre-ordered the premium Deluxe edtion as boxed Version. The Problem is, ist only for Collection. I even don´t have a DVD drive, i´m using a shadow pc. As you can see in the screeshot of the comparison the digital ownership is not available in my Version.

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  2. Anonymous
    2020-08-20T17:32:07+00:00

    If you put in your DVD1 it should work. 

    The Problem is, that you only get the "Digital Ownership" if you buy the digital Version from the Microsoft store.

    I have the same Problem. Just bought the boxed premium Deluxe Version because of the booklet and for my Collection. Never intended to install it from the DVD. I have read that you Need to have Disk one in your drive to Play the game but thougt it wouldn't be nessesarry if you activate and download it from the store. Well, that's not the case….

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  3. Anonymous
    2020-08-20T02:30:50+00:00

    Hi Dirk,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    Does this help?

    https://answers.microsoft.com/en-us/xbox/forum/...

    Microsoft Flight Simulator

    Known Issue: Some users seeing a "Please insert the Microsoft Flight Simulator disc" error when launching the game on Windows 10.

    Workaround: In order to play the game digitally on Windows 10, you will need to have the Digital Ownership File installed as it is required to grant the necessary permissions to play. If you already have this file installed and are running in to this error, please uninstall and reinstall this file only and this should resolve the issue. There is no need to uninstall the entire 127+GB base game files. Uninstalling this small 10MB file is all that will be needed.

    I have a similar problem. Iinstalled the program from the discs and then the digital download but it is asking for the Game Disc. If it’s a case of uninstalling and reinstalling this small 10mb file, where is it located please?

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  4. Anonymous
    2020-08-19T15:26:12+00:00

    Same problem for me. I managed to install fs2020 to my pc with game pass in microsoft store. I played it and upgraded the standart version ( that game pass has ) to premium deluxe for 85€ inside the fs2020. Now im unable to play it anymore because the game wants me to “instert a game disc” after launching the game. 

    any solutions? Or did I do something wrong?

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  5. Anonymous
    2020-08-19T11:29:16+00:00

    Does anybody where to find this digital ownership file and how to uninstall / reinstall it?

    I have the same "insert disk" message after installation and activation of FS2020 premium de luxe edition on my PC. I installed everything from the 10 DVD's, updated WIN10 and NVidia drivers etc etc. Changed the region, disabled the defender virus scanner.Checked the firewall (it allows FS2020 to pass), but till now nothing worked. I still have the mesaage to insert the disc. How annoying is that? 

    In addition I found that when you have the boxed dvd edition you need to insert the first dvd  to be able to start the sim. After I did this, it worked fine

    See https://helpdesk.aerosoft.com/portal/en/kb/articles/microsoft-flight-simulator-disc-faq

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