Flight Sim 2020 keeps crashing even with the a beast of a PC and Video card?

Anonymous
2020-08-19T01:58:57+00:00

I have a i9 5.Ghz with 32Gb Ram, Windows 10 Pro, Nvidia RTX2080Ti and even when I put the graphics on low as recommended with Nvidia Experience the game crashes with error  Critical Process Died!

I have benched my video card and all Games run perfect and high settings and never crash.

Understanding that this game has to render many objects in any given scene which is understandable however when I cannot run even at a low settings is not exceptable please get me touch of support to get a refund of this game please. I purchased the most expensive opition.

Most disapointed

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-09-12T11:28:26+00:00

    I think we can only vent at Microsoft because they are the ones who are selling it. They alone need to fix the bugs, which hopefully will be done in Patch 2 - we shall see.

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  2. Anonymous
    2020-09-12T11:29:39+00:00

    Good to know you have cracked it. Agree re VSync, but stilla djustinga testing to try to get it to run without crashing. So far I have managed one hour before a crash, which is a big improvement.

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  3. Anonymous
    2020-09-12T11:47:29+00:00

    Hi Jeremy, thanks again for the ongoing updates, which are very helpful. Regarding the refund issue, after much researching and several phone calls, I eventually got some sound advice and, currently being part of the EU, I have submitted Complaint via the EU’s disputes system. Miscrosoft gave me the link, which is AKA.MS/EU-ODR (for anybody else in the EU who wants a refund). It was sent off yesterday and I will let you know what they say. If I do get a refund, like you I intend to re-purchase it, but will do this through a MS Game Pass, which costs £3.99 a month in the UK. Its only the basic game, but I can cancel the game pass anytime and can then play with the game to see if I can get to run properly and not feel as frustrated that I had wasted £109.99 for an non-working game.

    That ariticcle was excellent and I now understand much more - thank you. Last night I reduced the game settings to low and it ran on a flight for over hour, but then crashed after I landed and was planning another flight. This morning, I have changed the FPS to 20 in the Nvidia Control panel and I am currently in a one hour+ flight and will try to do another one after that to see how long before it crashes, or maybe not at all, although I have low confidence for that. Its a bit jerky on th external graphics, especially out of the side window (TBM 930), but for now that’s ok.

    As to the future, I am hoping that the next patch helps. Although my system is not bad, I am thinking of upgrading after Christmas to an i7- with the new 11-series and also a new 3070 graphics card. That will be an expensive option (whole system £2500) but also tracking the new Xbox X due release in the UK in November  and which will eventually have FS2020. They say you can plug in keyboards, mouse and hopefully my controller, as I don’t want to use the standard XBox controller. The Xbox X is under £600 and this might be a great option, espeiclaly if it runs FS2020 in the high-end spec, as there would not be any issues. I am going to continue to monitor both options so that I can happily keep flying regularly. I am retired Royal Air Force,  but not the flying branch and have always loved flying. What part of Oz are you in? We should have been there now on a 2-month house swap with mates in Kineton (one hour north of Melbourne) followed by a month in NZ, but hope to now do it in 2022.

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  4. Anonymous
    2020-09-12T11:48:08+00:00

    As I pressed send to you it crashed after 50 minutes, so still not sorted :(

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  5. Anonymous
    2020-09-12T11:51:46+00:00

    I think what you say in your last paragraph is the exact probelm. They really need to sort this, but I sense they really don’t care, as long as the majority are playing succesfully the rest of us are just a small noise in the backgroud. I did pay for the full and game have requested a refund through the EU’s disputes process.

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