Flight Sim 2020 keeps crashing even with the a beast of a PC and Video card?

I too have the same issue, i have an intel i9-9900k, 32GB ram, RTX2070 graphics card on an msi motherboard. I run the game at my reccomended “high end” settings and the game runs great, until it crashes to the desktop without any sign of an issue. This happens every time around 30 min to an hour into any flight. I have done everything in regards to trying to fix the issue. I have updated my graphics driver, downloded the c++ data, increased vram, moved the game to my c: drive, updated my pc, even adjusted the settings to my graphics card. Nothing has worked. Ive contacted microsoft 4 times and every time i get a cut and paste answer. I also bought the premium deluxe version on steam. I also tried running it in safe mode (as reccomended by microsoft in their cut and paste asnwer) and got a “fatal error” involving d3d11renderer_z. This indicates an issue with Direct X11. The problem is my windows 10 is up to date and has direct x12 isntalled. And if i was truly having an issue with my direct x or graphics card driver then why does every other game i have run flawlessly. Im conviced this is a code issue or optomization issue. This is the only game that crashes on me. Microsoft needs to do better by the community and fix this ASAP

Hello to all the troubled MSFS customers. I Spent at least 30hrs in a trial and error effort that led to a reasonable result. I Can now fly for hours without the terrible frequent crashes. My rig is middle ground RTX 2060, and internet speed very high. Here what worked:

Limited frame rate to 30

Triple buffering set to On

Set general graphics to Medium

Killed all startups. 

Hope this helps

Today I requested a refund - there are 14 days to do this

Luckily you can do this from Xbox if logged in.  It seems that MS give you 14 days from purchase to reject the software.  Unfortunately for pre-orders they date the 14 days from the pre-order and not from the actual download which is pretty annoying.

In my case I downloaded on the day of launch (18 August 2020) so I'm within the 14 days IMHO.

My daily routine since download on 18 August 2020

This is a sad story.  First thing was to check this forum to see if there have been any breakthroughs or fixes I could try.  Then to check https://forums.flightsimulator.com/ to try to discover how the people there who discuss the running of MSFS 2020 in detail could possibly have got it working on Windows 10.  Then to go back to the troubleshooting page at https://flightsimulator.zendesk.com/ and run through all the recommended steps again to check I have implemented them.  The annoying thing about that page is that some options there do not appear on my system or are obscure.  For example it says add an exclusion in Windows Defender but it doesn't tell you what you are supposed to exclude.  Anyway I was satisfied that MSFS 2020 was excluded from the firewall.  Then to try MSFS 2020 again to see if maybe when it says "checking for updates" it will actually find one.

Then to find a way to drown my sorrows.

But yesterday I thought I found the answer

I remembered I had read somewhere that MSFS 2020 ought to be installed on drive C:. The article said "please install on drive C" and "some games won't work if not on drive C" implying that MSFS 2020 should be run from drive C. On my machine it was on drive E: a 1TB SSD!  That must be the problem!

My drive C: was not big enough to take MSFS 2020, so how to fix this?  Of course!  Back up my data files, make windows installation media, and install the Windows boot up partition on the existing drive E.  It will become drive C:, then reinstall MSFS 2020.  Brilliant! Problem solved.

A day later, I have a clean new Windows 10 machine all with the very latest updates, with no apps other than the Xbox stuff, a brand new download of MSFS 2020 and a brand new up to date graphics board driver.

***Guess what! Even with this clean machine, MSFS 2020 crashes even earlier than it used to before.***It checks for updates, then appears to load but as the progress bar reaches the end it gives me a blank screen (mostly pink these days).

Just for the record here is my set up:-

ASRock X570 Steel Legend motherboard with new Ryzen 5 2600 CPU and 32GB memory. All new.

GeForce GTX 980 Ti 6GB

Two monitors

Fresh Windows 10 installation version 2004 and updated again today

Latest driver for the graphics card (this driver is said to be compatible with MSFS 2020)

Fresh installation of MSFS 2020 on drive C:

Fresh installation of all Xbox stuff

Nothing else loaded to interfere with anything

Tried of course, running MSFS 2020 as administrator, either by itself or via Xbox (checking that I was logged in) or via the GeForce software.

MSFS 2020 does not work.

Hi Folks,

What worked for me was to get an official video driver for my GTX 1070 from NVIDIA.  Far more stable.

The computer is quite new and Windows sources the driver, apparently not the right one.

Hope this helps in some way.

Hi John

Thanks for the suggestion, however I confirm that I did use the "official" NVIDIA driver for my graphics card.

Do you mean you have got MSFS 2020 working?  If so, I would be interested how you achieved that apart from using the correct graphics card driver.