Flight Sim 2020 keeps crashing even with the a beast of a PC and Video card?

Hi,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Copying the support doc for you. Make sure Windows is updated.

https://flightsimulator.zendesk.com/hc/en-us/ar...

On occasion, you may experience crashes during your flight or on the menu screens. Below you will find a list of common troubleshooting steps that have been known to reduce or eliminate CTDs entirely.

NOTE: If the crash happens at the same place in the world/the same zone, file a bug report (please include the coordinates)

Make sure all the updates in the Microsoft Store are installed.

In the top right-hand side corner of the Microsoft Store, click on the Arrow icon or the three-dot menu > Downloads and updates. Then click Get updates > Update all

Note: You can turn on automatic updates in the Microsoft Store to make sure you won't miss future updates.

Select the Start screen, then select Microsoft Store

In Microsoft Store at the upper right, select the account menu (the three dots) and then select Settings.

Under App updates, set Update apps automatically to On

Run as admin

Type "Flight Simulator" in the Windows search

Select Run as administrator

Reset your copy of Microsoft Flight Simulator (Windows Store Version)

Uninstall the game

Press the Windows Key

Type in wsreset

Right-click and select run as administrator

Once complete perform a system reboot

Press the Windows Key

Reinstall the game (Please install the game to your C drive)

Type in Apps and Features

Find Microsoft Flight Simulator on the list

Select Advanced Options

Select Reset

Verify integrity of local game files (Steam)

In Steam, right click Microsoft Flight Simulator from your games list

Select Properties from the context menu

From the Properties menu select Local Files

Click 'Verify Integrity of Local Game Files...'

Use Game Mode

When you’re playing games on Windows 10, Game Mode makes gaming your PC’s top priority, so you get the best possible game performance. For more info, see Use Game Mode while gaming on your Windows 10 device.

Update your graphics drivers

When your graphics drivers are either not up to date or suffering from some form of corruption, this can also cause crashes during gameplay. We recommend that when trying this step that you completely remove your old drivers before updating to the latest versions. To remove your old drivers and then update to the latest:

Press the Windows Key

Type Add or Remove Program

Scroll down the list and find your graphics driver

Click the driver once and select uninstall. Confirm this by clicking Uninstall again.

Once complete reboot Windows

Download the latest drivers from here:

Nvidia - Click Here

AMD - Click Here

Install to the latest driver and then reboot your PC again

Increase the Virtual Memory (Pagefile) on your system

In the Windows Seach bar, type Advanced system settings and open the Control Panel.

Make sure you're on the Advanced tab.

Click the Settings button from under the Performance

On the Performance Options box, go to the Advanced tab > Performance

Click on Settings

On the Virtual Memory box, uncheck the Automatically manage paging file size for all drives

Click to select the drive on which Windows 10 is installed (by default C:)

Click to select the Custom size radio button.

In the now-enabled fields, type the minimum and maximum size of the Pagefile in megabytes (MB) according to the physical memory present in your computer.

Click Set and then click OK.

Restart your computer.

Additional Troubleshooting steps:

Below we have listed further solutions that we have confirmed have solved this problem for other users. This includes:

Disable Intel Speedstep on your Bios overclock menu

Lower or disable your CPU overclock values

Disable GPU overlocking for your Microsoft Flight Simulator game profile on Radeon Software or Nvidia nTune (this applies to custom user overlock settings, not for factory overclock settings of the manufacturer)

Close unnecessary background applications while running Microsoft Flight Simulator

Disable any overlays while running Microsoft Flight Simulator (Steam, Discord etc)

Finally, if the problem persists, reinstall Microsoft Flight Simulator

Make sure that you've backed up any in-game settings before following these steps.

Uninstall Microsoft Flight Simulator

Sign in to your Microsoft account on your Windows 10 device.

Select the Start button in the lower-left corner of the main screen.

Select Settings > Apps >Apps & features.

Locate Microsoft Flight Simulator, and then select Uninstall two times.

Reinstall Microsoft Flight Simulator

Sign in to your Microsoft account on your Windows 10 device.

Select the Microsoft Store icon in the taskbar or Start menu on your device.

Select See more (...) in the top-right corner of the screen and then select My Library.

Select Install next to the game you want to install.

You’ll only see a certain number of content items listed in My Library. If you scroll to the bottom of the current list, more content will appear.

If none of the above solves your issues please contact the Xbox Support team at support.xbox.com or contact the relevant hardware manufacturer.

This is just a copy/paste reply that does not address the problem at all. I am having similar issues . The game recommended high graphics settings, it stuttered, became unplayable and finally crashed. I lowered the graphics to mid to see if it helps... It crashes even faster now. I got the game with the game pass but there's people who payed 70 euros or dollars to get this game and for some people it's just not playable. I think Microsfot can do better than a copy/paste reply to a serious issue telling a guy with 32GB RAM to increase his page file size and upgrade windows.

Wow you too?

I have lowered the graphics to low, up the page count, reinstalled the game a few times, reset the Microsoft store, took off the over clock from my motherboard and video card and still it crashes with Critical Process Died! I paid $130 for the Premium package and now I read that they only give refunds if you played less that two hours and they don't give refunds for DLC extras so even if they would give me a refund it would not be a full one.

Lucky I purchased with PayPal and I am going to fight and make a real big stink with Microsoft and post as many dis-satisfying postings as possible until I get a a full refund! 

They should not have released this game without having it fully tested.

Thank you, for that reply that expresses my feelings too.

"Increase the Virtual Memory (Pagefile) on your system"

Increase it to what? This game will fill the pagefile no matter what it is increased to and crash. I have watched the game grow my pagefile beyond 50GB completely filling the drive it is on and crashing. All increasing the pagefile does is buy the person more time before the crash happens. There seem to be thousands of complaints about this yet no actual acknowledgement of the issue.

Your not the only one, My machine is somewhat similar, and it crashes all the time to the desktop, sometimes after 10 minutes, sometimes after 45 minutes, sometimes immediately. I've done all their steps and still persists. Added 16 gigs of VM, clean re-install of nvidia drivers, re-installed V++ , disabled MSI afterburner, blah blah blah, they want everyone to jump through loopholes to change their PC to match their bad coding. ONLY game that crashes to desktop.