Can't download Microsoft flight sim 2020

Anonymous
2020-08-18T15:35:19+00:00

trying to download Microsoft flight sim 2020 immediately errors out 0x00000001

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-12-30T19:20:51+00:00

    Sorted...because I had changed my email from my account, I found you can look what other email addresses are linked to my now deleted address and used one to get back into my account and going to Outlook web page and changing the password which took a bit of time toing and froing through my mobile as it was linked with it. I have now installed MSFS2020 after a couple of  retries. Found that you can not reload the flight sim if you do not use the same account that you used to buy it with. This is my new name (Midge666) instead of my old (Capt Beale) account name. Thought I had lost all my games that I had paid for and game saves but now Im a happy bunny. Microsoft making you jump through loops due to security but worth it took me a couple of days to work this out and staying up very late as I dont like to give up easily on things.

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  2. Anonymous
    2021-01-08T16:48:29+00:00

    System Set Up On My CPU:

    Here are the current system specifications and configuration of your device. (Service Tag: 21GSM83)

    Updated 08 JAN 2021

    Refresh|

    Collapse All

    General Information

    Service Tag : 21GSM83
    Express Service Code : 4442239875
    Computer Model : XPS 8940
    BIOS Vendor : Dell Inc.
    BIOS Version : 1.1.0
    BIOS Date : 11/12/20

    Processor

    Processor : Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz
    Clock Speed : 3.8Ghz
    L2 Cache Size : 2048

    Memory

    Available Memory : 76.27%
    Page File Size : 37,366.5MB
    Available Page File : 100.00%
    Virtual Memory : 37,366.5MB
    Available Virtual Memory : 73.88%
    DIMM1 : 16,384.0MB
    DIMM2 : 16,384.0MB

    Network controller

    Adapter Killer E2600 Gigabit Ethernet Controller
    Bluetooth Device (Personal Area Network)

    Storage

    Drive : C:
    Storage : 3
    Drive Size : 934.3GB
    Total Available Space : 859.3GB
    Used Space : 75.0GB
    Drive : D:
    Storage : 3
    Drive Size : 1,862.9GB
    Total Available Space : 1,862.6GB
    Used Space : 0.3GB
    Drive : E:
    Storage : 5
    Drive Size :
    Total Available Space :
    Used Space :

    Hardware

    Disk Drives ST2000DM008-2FR102
    PM981a NVMe Samsung 1024GB
    Display Adapters NVIDIA GeForce RTX 2070 SUPER
    Intel(R) UHD Graphics 630
    Keyboards, Mice & Pointing Devices USB Input Device
    Monitors Generic PnP Monitor
    Generic PnP Monitor
    Sound Devices Intel(R) Display Audio
    Realtek Audio
    NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
    NVIDIA High Definition Audio
    USB Controllers Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
    NVIDIA USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)
    NVIDIA USB Type-C Port Policy Controller<br><br><br><br><br><br><br><br><br>MS FS 2020 Still Won't run!<br><br><br>Took 18 hours to D/L?<br><br><br>Fix it, or I want my money back...<br><br><br>Mark Guy<br><br><br>******@twc.com

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  3. Anonymous
    2021-01-14T02:06:40+00:00

    Some people with other computers on the same network were logged into a different Microsoft account at the same time. Log out of any MS accounts on PCs on your network (assuming you have other PCs at the same property.

    Makes sure you have ADMIN privilege's in Windows, and you are signed into the right account when logging in to the same log-in account to download the game.

    For myself, I had to log in to windows 10 on the Flight Sim account I bought it with. Then Download; have it on the PC, then I ran the load (takes ages on a normal gaming rig); then I ran it; later I logged out, and went back and logged into my other (main) Gaming PC with a different log-in to Windows, and started Microsoft Store and Downloaded on the other PC I usually game on.

    Half of the problem has likely been Microsoft employing minority hires, rather than employing staff based on MERIT. 

    Best of.

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  5. Anonymous
    2021-01-14T08:24:45+00:00

    Thanks for your input.

    I have many Windows devices on the same LAN segment at home. They all sign in using my MS acct.

    Except for my main gaming PC. they can all download MSFS2020.

    Main PC will always get these errors, varies day to day.

    0x803FB107

    0x80070141

    0x80073D12

    0x80073D02

    0x80073CF9

    0x87E00017

    0x80131500

    0x80070422

    I have just done the latest WIN10 updates, and a WSreset, still not downloading.

    No help from Zendesk/MS.

    What a mess.

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