Windows Defender Antivirus Network Inspection Service issues since Windows 10 2004 update

Anonymous
2020-08-06T08:15:09+00:00

I got the 2004 update yesterday and that went well enough otherwise but I am having a problem with the Windows Defender Antivirus Network Inspection Service that I did not have previously. 

  1. I noticed in Event Viewer several Errors that began immediately upon completion of the update last night: 

The Microsoft Defender Antivirus Network Inspection Service service depends on the Microsoft Defender Antivirus Network Inspection System Driver service which failed to start because of the following error: 

The supplied user buffer is not valid for the requested operation.

  1. Further inspection has revealed that there is now a problem with Real Time Updates. 

Microsoft Defender Antivirus Real-Time Protection feature has encountered an error and failed.

  Feature: Network Inspection System

Error Code: 0x8007042c

Error description: The dependency service or group failed to start. 

Reason: The system is missing updates that are required for running Network Inspection System.  Install the required updates and restart the device.

I've got this error repeatedly (3002). 

  1. I went into security and maintenance to see what was going on with my security settings. That is not showing anything "wrong." 
  2. The Network Inspection Service is configured to manual, not automatic. I can't change this. 
  3. Real-time protection is on, and has been on. On Virus & threat protection settings, all of those are still toggled on, and those settings are the same before and after the upgrade. I haven't tried turning them on and off again yet. 
  4. I already did the August Safety scan, but I downloaded a fresh copy and am re-running it. 
  5. I did dism and sfc checks and they showed no problems that needed repair. 

Something is definitely wrong with the install of Windows Defender tho... Help? How do I fix this and stop the errors and get it reconfigured properly. Do I have to reinstall it?

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

95 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-08-09T19:01:15+00:00

    https://aka.ms/AA98a8v needs upvotes to escalate the issue

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-08-09T15:35:35+00:00

    Hi  All,

    I have been reading your thread as I discovered by chance in the Event Viewer the same issue while investigating the absence of sound in my pc after the upgrading to version 2004.Which btw still persists....

    It is rather unbeliavable that this is happening. I do not know exactly the procedure but definetly this should be escalated immediately to Microsoft in order to have back a pach and/or a solution. It is a matter of security!

    They cannot pretend that we as basic users have to go trough some sort or complicated procedures or roll backs in the hope of resolving this serious issue.

    This is not acceptable!

    Then hope we get a reply from those who are in charge of Microsoft Defender Antivirus Network Inspection.

    Best

    Miki

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-08-09T12:26:59+00:00

    To be clear, yes the WD SES Driver is incompatible with Memory Integrity but that is a separate and unrelated issue to the one discussed herein.

    The issue causing the problem discussed in this thread seems to be that the newest Defender Platform Network Inspection Driver, WdNisDrv.sys (Wd here is Windows Defender, not Western Digital), is also incompatible with Memory Integrity even though it doesn't report as such when enabling Memory Integrity or anywhere else that an average user would see. It is only reported in Event Viewer and, if you happen to notice, by virtue of the fact that the service isn't running in Services.msc when Core Isolation/Memory Integrity is enabled.

    I have verified that this issue also occurs on systems which have never had external storage, or any Western Digital storage for that matter, attached to them.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-08-09T11:41:23+00:00

    However, per posts above, there are indications that the driver for a Western Digital external hard drive is not compatible with the current MS Defender platform.  ... This is something MS needs to fix.

    As per this discussion, things are not going too fast

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-08-09T11:38:37+00:00

    I am NOT

    Was this answer helpful?

    0 comments