Cannot switch Teams-Accounts on Linux

Hans 11 Reputation points
2021-04-19T10:25:20.753+00:00

Setup
My organisation has two Teams-domains for the users - in one I have full rights, i.e., can create channels etc, and in the other I am a guest (another usergroup has full rights in this domain). For each domain I have a distinct account, and I can normally easily switch between them.

Problem
Since last week I am unable to switch between the two accounts on Linux. When selecting the account for the guest-domain, the Teams client restarts, but with the same account. However, sometimes it briefly starts with the account I want to switch to before restarting in the other account.

Attempted Solutions
I also have a Windows machine where everything works flawlessly. The web-client under Linux works as well. Therefore, I think it is a problem with the client. I tried reinstalling, with no success.

Edit:
System
Elementary OS 5.1 (based on Ubuntu 18.04) with Teams 1.4.00.7556 (64-Bit).

Microsoft 365 and Office | Skype for Business | Linux
Microsoft 365 and Office | Skype for Business | Linux

A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.

7 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Zuyuan Zhu 5 Reputation points
    2023-03-09T10:19:32.8333333+00:00

    This still is a problem, well done MS Teams!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Kenny Callado 1 Reputation point
    2021-09-20T18:58:47.08+00:00

    Hello there,

    I just want to add that I have done some testing and finally got it working normally and able to chang organizations.

    I had an old version installed on another computer where it was able to switching between organizations. So I copied the following folders before installing the latest version on the second computer.

    /home/$USER/.config/teams/*
    /home/$USER/.config/Microsoft/*
    /home/$USER/.config/Microsoft Teams - Preview / *

    If it doesn't work for you, you can also try changing the permissions of the content of the directories:

    For instance:
    chmod 777 -R /home/$USER/.config/teams/
    ...

    I have them like this, but I don't know if it works for that reason.

    I was careful to keep username and permissions on both computers the same.

    I hope it help you.

    Was this answer helpful?

    0 comments
  3. Baton Grajqevci 1 Reputation point
    2021-08-31T10:03:30.303+00:00

    Same story here, is there any update on it or is it even coming sooner or later?

    Was this answer helpful?

    0 comments
  4. Doron F 1 Reputation point
    2021-08-04T16:58:31.163+00:00

    Microsoft engineers are aware of this behavior.
    Investigation of a solution in a future release is underway.
    There is no ETA that we can publish, currently.
    If the "workaround" published on June 7 is viable, affected users are welcome to use that.
    Microsoft's position on this is that anyone requiring this feature, until a permanent solution is released, is welcome to either use the Teams web application in a supported browser or either Windows or Mac versions of the desktop client.
    Thank you.

    Was this answer helpful?

    0 comments
  5. Dylan McConnell 1 Reputation point
    2021-08-02T02:10:51.973+00:00

    Can also confirm this is an issue at the moment for me too:

    x64 Ubuntu 20.04.2 LTS and Microsoft Teams Version 1.4.00.13653 (64-bit).

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.