I have the same problem, I don't know how to fix it
Message says "The Microsoft account doesn't exist. Enter a different account or get a new one."
I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one." What do I do?
By the way, I have no idea what I'm supposed to enter in the "Tags" field below. There is nothing that tells me what types of things I can enter. That is frustrating because the field is required.
Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
29 answers
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Nathan McClure 41 Reputation points
2022-02-20T21:14:52.32+00:00 Same problem. Just got a Business Standard license, can't login to Windows using the domain mail account I created for myself.
Surely you're able to preserve the Windows 10 Pro license that's embedded on the board and just allow for sign in. I want to move away from using my Outlook.com address and use my Business domain one.
Please advise.
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Anthony Ramirez 6 Reputation points
2022-01-29T15:31:43.903+00:00 Trying all of these fixes and nothing. This might be the most annoying MS error of all time. I go into my settings and I'm staring straight at my "WORK" account but it is telling me that I can't log in with a work or school account on this device.
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Eoin Oliver 1 Reputation point
2021-12-09T14:30:25.993+00:00 This is a source of great frustration for me now on two new computers. It leaves us feeling pretty insecure and it's a Microsoft product not working with another Microsoft product. This is BS
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Silvio Basilis 16 Reputation points
2021-11-23T17:33:55.113+00:00 I've been searching the same answer, it looks like you need to add the user as a Work or School account.
In order to do that, follow the steps in this link.
https://learn.microsoft.com/en-us/microsoft-365/business-video/connect?view=o365-worldwide
Hope this helps!