Fix: Your Device is Missing Important Security and Quality Fixes. Error (0x80080005)

Anonymous
2020-05-21T20:55:46+00:00

here were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005).

This is the error I get every time for a few days.

I tried troubleshooting but it didn't work. 

Many have said in other queries(for the same problem) to Reset SoftwareDistribution & Catroot2 folders. But I'm scared to do that because I'm worried if something happens to my laptop.

Please suggest a way to solve this issue.

Below attached is the screenshot of the issue.

Kindly help,

Thank you.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-08-20T11:26:59+00:00

This is a frequent issue sometimes caused by driver compatibility errors: Windows 10 Update Assistant (microsoft.com)

You could try downloading the Windows Update Assistant. It can help bump your version of windows past this sort of update error to the latest version.

Choose the 1st option for the update assistant: Download Windows 10 (microsoft.com)

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70 additional answers

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  1. Anonymous
    2021-06-13T15:23:26+00:00

    Your device is missing important security and quality fixes problem in my laptop so update not work

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  2. Anonymous
    2021-06-15T15:49:28+00:00

    Neither of these methods worked, darn, but thank you for the information.

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  3. Anonymous
    2021-06-17T02:27:48+00:00

    Hello ArjitMittal,

    I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you're having trouble with failed windows updates. What is your Windows edition and version? Press Start then search Settings, select System then About.

    If you're having trouble with Windows Update, or after updates have been applied, it's safe to empty the content of the SoftwareDistribution folder. Windows 10 will always re-download all the necessary files, or re-create the folder and re-download all the components, if removed.

    **Run the Windows Update Troubleshooter

    Windows 10: Select Start > Settings > Update & Security > Troubleshoot, then select Windows Update under Get up and running, and then select Run the troubleshooter.

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

    Double-click Background Intelligent Transfer Service.
    If the Startup status lists Stopped, click Start and then click OK.
    Double-click Windows Update.
    If the Startup status lists Stopped, click Start and then click OK.
    Double-click Workstation.
    If the Startup status lists Stopped, click Start and then click OK.
    Close the Services window and try to install updates again.

    **Rename Software Distribution folders

    Note: Before trying to rename the folders, please disconnect in the internet first or Turn on Airplane mode then restart your computer.

    From Start , search for cmd
    Select Command Prompt (with the option Run as Administrator) from the results
    At the Command Prompt, type the following commands one at a time. After each, select Enter. Let the command complete before typing the next command.

    net stop wuauserv
    net stop cryptsvc
    net stop bits
    net stop msiserver
    ren %systemroot%\softwaredistribution softwaredistribution.bak
    ren %systemroot%\system32\catroot2 catroot2.bak
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    After all these commands are completed, close the Command Prompt window and restart your computer.
    Please try again to run the Windows Update.

    I hope this helps! Kindly inform me if my suggestions does not solve the problem. I can provide another solution for you to try.

    Sincerely

    John DeV
    Independent Advisor

    BUT YOUR SOLUTION DOES NOT WORK.

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  4. Anonymous
    2021-06-17T13:02:24+00:00

    Hi, John

    Tried your fix listed above but could not get past "net stop msiserver"

    I closed the admin cmd window.

    Still getting this message: Your device is missing important security and quality fixes.

    Machine keeps restarting. What should I try now?

    Thanks

    Janet

    ******@gmail.com

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