Fix: Your Device is Missing Important Security and Quality Fixes. Error (0x80080005)

Anonymous
2020-05-21T20:55:46+00:00

here were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005).

This is the error I get every time for a few days.

I tried troubleshooting but it didn't work. 

Many have said in other queries(for the same problem) to Reset SoftwareDistribution & Catroot2 folders. But I'm scared to do that because I'm worried if something happens to my laptop.

Please suggest a way to solve this issue.

Below attached is the screenshot of the issue.

Kindly help,

Thank you.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-08-20T11:26:59+00:00

This is a frequent issue sometimes caused by driver compatibility errors: Windows 10 Update Assistant (microsoft.com)

You could try downloading the Windows Update Assistant. It can help bump your version of windows past this sort of update error to the latest version.

Choose the 1st option for the update assistant: Download Windows 10 (microsoft.com)

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  1. Anonymous
    2021-05-12T02:30:01+00:00

    I’m getting the same notification but no indication the device is having an issue updating, just no further step available to fix it. 

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  2. Anonymous
    2021-02-20T03:31:45+00:00

    The fix from Microsoft for Windows 10 update problems. It worked for me. Reinstalled all Microsoft updates and corrected errors. Did not eliminate your current files.

    https://www.microsoft.com/en-us/software-download/windows10

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  3. Anonymous
    2020-10-18T11:18:29+00:00

    hello john dev I tried this steps twice but it didn't solve the problem please suggest something else to solve the problem thanks 

    Rohit Kumar.

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  4. John DeV 170.2K Reputation points Independent Advisor
    2020-05-21T21:03:58+00:00

    Hello ArjitMittal,

    I'm John an Independent Advisor and a Microsoft user like you. I want to apologize if you encountered this issue. I understand you're having trouble with failed windows updates. What is your Windows edition and version? Press Start then search Settings, select System then About.

    If you're having trouble with Windows Update, or after updates have been applied, it's safe to empty the content of the SoftwareDistribution folder. Windows 10 will always re-download all the necessary files, or re-create the folder and re-download all the components, if removed.

    **Run the Windows Update Troubleshooter

    Windows 10: Select Start > Settings > Update & Security > Troubleshoot, then select Windows Update under Get up and running, and then select Run the troubleshooter.

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK.

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK.

    Double-click Workstation.

    If the Startup status lists Stopped, click Start and then click OK.

    Close the Services window and try to install updates again.

    **Rename Software Distribution folders

    Note: Before trying to rename the folders, please disconnect in the internet first or Turn on Airplane mode then restart your computer.

    From Start , search for cmd

    Select Command Prompt (with the option Run as Administrator) from the results

    At the Command Prompt, type the following commands one at a time. After each, select Enter. Let the command complete before typing the next command.

    net stop wuauserv

    net stop cryptsvc

    net stop bits

    net stop msiserver

    ren %systemroot%\softwaredistribution softwaredistribution.bak

    ren %systemroot%\system32\catroot2 catroot2.bak

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    After all these commands are completed, close the Command Prompt window and restart your computer.

    Please try again to run the Windows Update.

    I hope this helps! Kindly inform me if my suggestions does not solve the problem. I can provide another solution for you to try.

    Sincerely

    John DeV

    Independent Advisor

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