Windows 10 says I have no internet connection, but I have.

Anonymous
2020-05-21T19:20:56+00:00

I am running on Windows 10 Enterprise, Version 2004, OS Build 19041.264.

I recently changed to the Windows Insider Program and updated Windows. In the taskbar, the Wi-Fi icon shows No Internet Access, but I have a stable internet connection wirelessly (Ex: I can browse the internet, ping IP Addresses, etc.). Another problem is when I try to open Cortana it also says that I have no internet connection (By the way, I can also open Microsoft's website).

As I know Windows checks internet connectivity with this URL: http://msftconnecttest.com/connecttest.txt. But this gives Error 404, File Not Found. Maybe it is because of this?

If you know the problem or an answer, please help. Thanks!

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-06-18T19:27:38+00:00

Hello, use Registry Editor, go to: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

and modify: EnableActiveProbing

then change "Value data" from "0" to "1"

and restart your computer

Was this answer helpful?

100+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2021-06-07T17:45:06+00:00

The proper one is

"HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

But the more appropriate way to do this is not through registry directly, but through group policy config:

Was this answer helpful?

20+ people found this answer helpful.
0 comments

335 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2021-03-14T20:56:35+00:00
    • Going into the old Internet Options > Connections and removing old vpn/dialup connections seemed to help.
    • Enabling/disabling ethernet or wifi sometimes fixes it
    • I noticed a problem with multicast - maybe the connection check uses multicast? from cmd prompt run route print | find "224" and look at the last entry (metric) for each route I noticed the best route was through virtual adapters used by Virtualbox/HyperV etc. The virtual adapter connection status shows 10 Gbps - my LAN and WiFi are 1 Gbps or less.
      I went into Advanced network settings, change adapter options and for each virtual interface I selected properties, Internet v4 Properties, Advanced settings and de-selected automatic metric and set to 5000. 
      After this the "Not connected to the Internet" problem went away.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-03-16T15:42:57+00:00

    >> >> WIFI & LAN "NO INTERNET, SECURED" SOLUTION << <<

    Months ago I was going crazy and I setup dual boot, installed Windows 10 November 2019 Update (W10 v1909  (19H2) ISO), updated drivers, installed the same A/V, security s/w, O&O ShutUp, tweaks, hosts file, driver versions, etc. The network connectivity NCSI NLA bug issue problem and instability applies to ALL versions of Windows 10 EG.  1903 (19H1) - I have issues/tickets going back a couple years for clients.

    My Win10 OS build is: 10.0.19042.804 (20H2) which was experiencing issues! (start > run > cmd > type 'ver'). (Please write build no. & version, not just '2004'). :P

    For example, the NCSI NLA service attempts to probe 131.107.255.255, fd3e:4f5a:5b81::1, dns.msftncsi.com, ipv6.msftconnecttest.com, etc.

    Most of these entries do *not* respond for me - could be anything: hosts file, Kaspersky A/V, AdGuard, ISP or DNS server! It doesn't matter. Regardless, Microsoft badly configured the service causing it to be volatile and highly unreliable w/ defaults.

    Follow these 5 steps to reconnect your internet!

    1. Open RegEdit. Click "Yes" to make changes to PC.
    2. Navigate to: ''*HKEY_Local_Machine\System\CurrentControlSet\Services\NLASvc\Parameters\Internet*''.
    3. Create a backup of the "Internet" folder and save it to your documents with a meaningful name so you can restore it should you mess things up! :P
    4. Confirm "EnableActiveProbing" is set to: 1 (Default)
      • and... Set "ActiveDnsProbeContent" to: 9.9.9.9
      • Set "ActiveDnsProbeContentV6" to: 2620:fe::9
      • Set "ActiveDnsProbeHost" to: dns.google
      • Set "ActiveDnsProbeHostV6" to: dns.google
      • Set "ActiveWebProbeHostV6" to: www.msftconnecttest.com
      Optional: Do you have IPv6 disabled on your computer? Or does your router block IPv6 requests?  Enabling IPv6 protocols under important adapters under Network Connections > WiFi or LAN will do the trick locally.  You will however need to check your router too.
    5. Say thank you and reboot! :)

    I hope this is helpful, and good food for thought! :D 

    Other symptomsto identify the solution for "No Internet, Secured"?

    - Windows 10 apps will not load or work.

    - Windows 10 Store will update apps but not install new apps.

    - Slow, delayed or no Windows Updates.

    - Microsoft Office 365 pop-up logins Fail (inc. OneDrive).

    - Adobe Creative Cloud cannot connect.

    - Spotify, Netflix, Whatsapp, Telegram, MS Store apps cannot connect.

    - Cannot establish connection via VPN, or vice-versa.

    - etc, etc, etc...

    # Opt out of the "Windows Insider Programme" (Settings > Update & Security > Win Insider Programme) or use a group policy editor.

    # Perform regular full system backups!

    # Keep a backup of the "Windows 10 November 2019 Update" (1909 at 2019.11.12 / v10.0.18363.418 / 19H2) ISO file.

    # Stay on OS 1909 version (build 18363.418) (19H2) and change settings to prevent updating!

    # I recommend using software to install important critical security updates "KBxxxxx.exe" manually - allowing you to pick and choose what to install or skip.

    # Create a blank template of Win10 1909. Clone the VM (virtual machine) and before installing any apps, drivers, etc. do it first within the VM! You can keep cloning your template VM with all the desired customisations made, should Windows be updated. etc. You can then continue to work within the VM should you have any issues outside.

    * Useful Links *

     > https://docs.microsoft.com/en-us/windows/release-health/

     > https://en.wikipedia.org/wiki/Windows\_10\_version\_history\_(version\_1909)

     > https://en.wikipedia.org/wiki/Windows\_10\_version\_history#Version\_20H2\_(October\_2020\_Update)

     > https://support.microsoft.com/en-us/topic/windows-10-update-history-53c270dc-954f-41f7-7ced-488578904dfe

    * Stable & Working Windows 10 w/ WiFi & LAN Connectivity *

    - Version: 1903, Codename: 19H1, Build: 18362, Update: May 2019 Update

    - Version: 1909, Codename: 19H2, Build: 18363, Update: November 2019 Update

    - Version: 2004, Codename: 20H1, Build: 19041, Update: May 2020 Update

    - Version: 2009, Codename: 20H2, Build: 19042, Update: October 2020 Update

    - Version: 21H1, Codename: 21H1, Build: 19043, Update: --- T.B.A. ---

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments