Windows 10 says I have no internet connection, but I have.

Anonymous
2020-05-21T19:20:56+00:00

I am running on Windows 10 Enterprise, Version 2004, OS Build 19041.264.

I recently changed to the Windows Insider Program and updated Windows. In the taskbar, the Wi-Fi icon shows No Internet Access, but I have a stable internet connection wirelessly (Ex: I can browse the internet, ping IP Addresses, etc.). Another problem is when I try to open Cortana it also says that I have no internet connection (By the way, I can also open Microsoft's website).

As I know Windows checks internet connectivity with this URL: http://msftconnecttest.com/connecttest.txt. But this gives Error 404, File Not Found. Maybe it is because of this?

If you know the problem or an answer, please help. Thanks!

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-06-18T19:27:38+00:00

Hello, use Registry Editor, go to: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

and modify: EnableActiveProbing

then change "Value data" from "0" to "1"

and restart your computer

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Anonymous
2021-06-07T17:45:06+00:00

The proper one is

"HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

But the more appropriate way to do this is not through registry directly, but through group policy config:

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  1. Anonymous
    2021-02-16T09:20:22+00:00

    Thanks for your very helpful reply, Ruud. I have saved the article for future reference. 

    By visiting that article, I didn't need to go as far as #7 as I saw that one of the preceding topics ' anti-virus/firewall' could be the cause but in my case I extended that to my 'always on' VPN program.

    By watching the small globe icon with its tiny disabled sign (this was an unknown feature to me) I then found that by toggling back and forth when trying to sync. Outlook it either worked or failed depending on whether the VPN had been disabled- so this is the cause of my issue, which others may find useful?

    Thank you once again

    Gordon

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  2. Anonymous
    2021-02-16T14:42:02+00:00

    Had the same issue and some things I've noticed:

    "Change the site where windows checks internet connectivity"

    If you want to break NCSI hard, do this.   

    This was bad advice even from as far back as 2015 (and I do realize it's not your own advice), but let's not propagate this idea.

    ActiveDnsProbeHost should always be dns.msftncsi.com

    ActiveWebProbeHost should always be www.msftconnecttest.com, except prior to Win10 it is expected to be www.msftncsi.com

    I couldn't connect toANYhttp sites, only https

    Then you are not experiencing an NCSI problem, which is the subject of this thread.  NCSI connectivity does NOT affect web browsing ability.  This is entirely another network issue.

    The reason you are having trouble resolving your issue is because you trying to implement NCSI-specific resolutions which will not affect your scenario.

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  3. Anonymous
    2021-02-16T14:49:27+00:00

    Good to hear your where able to solve it ;)

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