Windows 10 says I have no internet connection, but I have.

Anonymous

I am running on Windows 10 Enterprise, Version 2004, OS Build 19041.264.

I recently changed to the Windows Insider Program and updated Windows. In the taskbar, the Wi-Fi icon shows No Internet Access, but I have a stable internet connection wirelessly (Ex: I can browse the internet, ping IP Addresses, etc.). Another problem is when I try to open Cortana it also says that I have no internet connection (By the way, I can also open Microsoft's website).

As I know Windows checks internet connectivity with this URL: http://msftconnecttest.com/connecttest.txt. But this gives Error 404, File Not Found. Maybe it is because of this?

If you know the problem or an answer, please help. Thanks!

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Answer accepted by question author

Anonymous

Hello, use Registry Editor, go to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

and modify: EnableActiveProbing

then change "Value data" from "0" to "1"

and restart your computer

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Anonymous

The proper one is

"HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

But the more appropriate way to do this is not through registry directly, but through group policy config:

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335 additional answers

Anonymous

2020-11-28T05:12:59+00:00

Looks like I spoke too soon. Globe icon back again........

That was the longest run I have had though - about 10 days with no problems, but now the icon is back again.
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Anonymous

2020-12-02T01:56:57+00:00

Same here. Even my Office 365 installation relies on this active internet probing nowadays.... Everytime this happens I can't do anything. Word and Excel don't allow me to process changes, Outlook stops updating and many apps on my laptop are not accessible anymore.
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Anonymous

2020-12-02T04:08:47+00:00

OH yes. :(

I had one customer who was unable to access any of their documents cos of this issue. For reasons unknown, you don't seem to be able to save a local copy of the documents anymore under 365. When you go to FILE/SAVE or FILE/SAVE AS, you get presented with a message that you are not online, so cannot do the saving at the moment etc.

Perhaps there is a way that I am not aware of, but I did do a google search on the issue, and all those suggestions just said to do the FILE/SAVE or FILE/SAVE AS thing, but that refused to work, cos of the globe icon. It would seem you HAVE to have that issue fixed, before you can even save locally. If you can even save locally. I would not be surprised if you simply CAN'T, as the whole idea of 365 is that it is cloud-based. That's all fine and dandy, till your internet is down or you have this globe icon problem, THEN you should still be able to save a local copy, but apparently not.

They got so annoyed about it, I installed LibreOffice for them, and set all the file-type associations to that. When they WERE able to get back on-line to W10's satisfaction, we copied all the files off of 365 to a local folder, and now they just use LibreOffice for everything. Just like everyone used to do before 365 came along. I don't recommend it to any of my customers, and those that have it, I recommend they get rid of it for LibreOffice for the same reason I have just described. And those clients were NOT the only ones with that 365 problem. Much simpler, easier to navigate(what's with the mad layout of things in the GUI of 365?!), doesn't CARE about if W10 thinks it has internet or not, and just WORKS.
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