Windows 10 says I have no internet connection, but I have.

Anonymous
2020-05-21T19:20:56+00:00

I am running on Windows 10 Enterprise, Version 2004, OS Build 19041.264.

I recently changed to the Windows Insider Program and updated Windows. In the taskbar, the Wi-Fi icon shows No Internet Access, but I have a stable internet connection wirelessly (Ex: I can browse the internet, ping IP Addresses, etc.). Another problem is when I try to open Cortana it also says that I have no internet connection (By the way, I can also open Microsoft's website).

As I know Windows checks internet connectivity with this URL: http://msftconnecttest.com/connecttest.txt. But this gives Error 404, File Not Found. Maybe it is because of this?

If you know the problem or an answer, please help. Thanks!

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2020-06-18T19:27:38+00:00

Hello, use Registry Editor, go to: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

and modify: EnableActiveProbing

then change "Value data" from "0" to "1"

and restart your computer

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Anonymous
2021-06-07T17:45:06+00:00

The proper one is

"HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

But the more appropriate way to do this is not through registry directly, but through group policy config:

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  1. Anonymous
    2020-08-28T13:07:54+00:00

    I have tried all of the following:

    1. Press Windows and X on your keyboard at the same time and select Command Prompt (Admin). There may be a UAC prompt next, accept it. You should have a command prompt open now. (Ran as administrator)
    2. At the command prompt, type in the following command and press ENTER:

    netsh int ip reset c:\resetlog.txt

    1. Now, restart the computer.

    AND

    Setting EnableActiveProbing = 1 under "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet" through Regedit (Ran as administrator)

    AND

    Restarting my router

    AND

    Disabling all hardware, and enabling all hardware

    AND

    Updating all drivers

    Still get the following (but yet, posting this at the same time - obviously internet is working).  Any further thoughts?  This happened after the most recent windows update:

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  2. Anonymous
    2020-08-29T12:42:43+00:00

    UPDATE (8/29/2020):

    Unfortunately after about twenty minutes, the problem came right back. 

    I've gone through my entire Windows Event Viewer and have figured out the event that seems to most likely correspond to the drop in network connection:

    EnableActiveProbing is set to '1' in the Registry (and was before I checked it). I'm not entirely sure what this means but it does seem to be the first symptom.

    I have since run Sysinternals Process Monitor and have been able to capture the disconnection. It may be unrelated but looks like there are three separate ReadFile's with "C:\Windows\System32\ncsi.dll". These 3 events are the ONLY times that the "ncsi.dll" shows up in the "Path" column. 

     

    This is the detail from the first ReadFile Event selected above.

    This is certainly not my area of expertise but more of an update to anyone @Microsoft that may be looking at this that I have a Windows Event Log EVTX file and Procmon PML file of it happening on my Windows 10 Home v2004 Dell Inspiron 7591 if they would like it for troubleshooting.

    ORIGINAL (8/29/2020):

    Thank you @Ryan Mauchmar... 

    SO FARRRRR........ this is the ONLY solution that has worked.  I set my Wi-Fi interfaces to InterfaceMetric of 5 and restarted my computer.

    Set-NetIPInterface -ifIndex 9 -InterfaceMetric 5

    I will update this post if it changes but I'm keeping my fingers crossed since this problem is REALLY impeding my work!!!

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  3. Anonymous
    2020-08-29T14:48:29+00:00

    Thank you @Ryan Mauchmar... 

    SO FARRRRR........ this is the ONLY solution that has worked.  I set my Wi-Fi interfaces to InterfaceMetric of 5 and restarted my computer.

    Set-NetIPInterface -ifIndex 9 -InterfaceMetric 5

    I will update this post if it changes but I'm keeping my fingers crossed since this problem is REALLY impeding my work!!!

    Tried this and PS returns the following error(s)

    PS C:\Users\bunts> Set-NetIPInterface -ifIndex 17 -InterfaceMetric 5

    Set-NetIPInterface : Access is denied.

    At line:1 char:1

    • Set-NetIPInterface -ifIndex 17 -InterfaceMetric 5
    •

        + CategoryInfo          : PermissionDenied: (MSFT_NetIPInter...ystemName = ""):ROOT/StandardCimv2/MSFT_NetIPInterf

       ace) [Set-NetIPInterface], CimException

        + FullyQualifiedErrorId : Windows System Error 5,Set-NetIPInterface

    Set-NetIPInterface : Access is denied.

    At line:1 char:1

    • Set-NetIPInterface -ifIndex 17 -InterfaceMetric 5
    •

        + CategoryInfo          : PermissionDenied: (MSFT_NetIPInter...ystemName = ""):ROOT/StandardCimv2/MSFT_NetIPInterf

       ace) [Set-NetIPInterface], CimException

        + FullyQualifiedErrorId : Windows System Error 5,Set-NetIPInterface

    Unquote

    What next?

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