Windows 10 says I have no internet connection, but I have.

Anonymous
2020-05-21T19:20:56+00:00

I am running on Windows 10 Enterprise, Version 2004, OS Build 19041.264.

I recently changed to the Windows Insider Program and updated Windows. In the taskbar, the Wi-Fi icon shows No Internet Access, but I have a stable internet connection wirelessly (Ex: I can browse the internet, ping IP Addresses, etc.). Another problem is when I try to open Cortana it also says that I have no internet connection (By the way, I can also open Microsoft's website).

As I know Windows checks internet connectivity with this URL: http://msftconnecttest.com/connecttest.txt. But this gives Error 404, File Not Found. Maybe it is because of this?

If you know the problem or an answer, please help. Thanks!

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2020-06-18T19:27:38+00:00

Hello, use Registry Editor, go to: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

and modify: EnableActiveProbing

then change "Value data" from "0" to "1"

and restart your computer

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Anonymous
2021-06-07T17:45:06+00:00

The proper one is

"HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

But the more appropriate way to do this is not through registry directly, but through group policy config:

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  1. Anonymous
    2021-06-02T18:08:42+00:00

    Thanks Tom for the kind comments.

    I have got a solution adding a key from PS

    New-ItemProperty -Path “HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

    Glad to hear it worked!

    Hi Tom,

    I appreciate your help within this thread, and have been lurking trying to find the solution with relation to the NCSI displaying no internet at random intervals after connecting to Pulse Secure VPN and have raised the ticket with them who recommended opening a ticket with Microsoft.

    I have been experiencing this fairly frequently in my organization, and currently have a case opened with Microsoft for it. I have sent traces, and they recommended enabling the UseGlobalDNS key = 1 in the registry location HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet. I had enabled this prior to opening the case from reading this thread.

    According to the tech, the DNS response never arrives at the machine at random causing the No Internet to be displayed by NCSI, and they recommended I add the UseGlobalDNS registry to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet.

    Do both of these keys need to be configured for it to function properly?

    "HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

    "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet" -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

    Thanks,

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  2. Anonymous
    2021-06-01T13:01:00+00:00

    I have done this, but still the same issue has remained.

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  3. Anonymous
    2021-05-28T09:39:18+00:00

    "Two quick changes to your registry to see if this improves the behavior:

    1.  Add HKLM\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator

    UseGlobalDns DWORD 1

    1. Change (or add if not exist): HKLM\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet\MinimumInternetHopCount

    DWORD 3

    And then reboot."

    I just tried this, and unfortunately it did not improve behavior. All of my Windows 10 machines act the same way including virtual machines. Note that my wife's MacOS and my Debian machine do not function like this. It's been almost two years of this problem. I've practically given up and would just reboot my router every time I reboot my PC to "fix" the problem temporarily.

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