Windows 10 says I have no internet connection, but I have.

Anonymous
2020-05-21T19:20:56+00:00

I am running on Windows 10 Enterprise, Version 2004, OS Build 19041.264.

I recently changed to the Windows Insider Program and updated Windows. In the taskbar, the Wi-Fi icon shows No Internet Access, but I have a stable internet connection wirelessly (Ex: I can browse the internet, ping IP Addresses, etc.). Another problem is when I try to open Cortana it also says that I have no internet connection (By the way, I can also open Microsoft's website).

As I know Windows checks internet connectivity with this URL: http://msftconnecttest.com/connecttest.txt. But this gives Error 404, File Not Found. Maybe it is because of this?

If you know the problem or an answer, please help. Thanks!

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2020-06-18T19:27:38+00:00

Hello, use Registry Editor, go to: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

and modify: EnableActiveProbing

then change "Value data" from "0" to "1"

and restart your computer

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Anonymous
2021-06-07T17:45:06+00:00

The proper one is

"HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

But the more appropriate way to do this is not through registry directly, but through group policy config:

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  2. Anonymous
    2021-03-16T22:56:03+00:00

    Hi all. :)

    Back several pages ago, Tom helped point me in the correct direction - for ME, and I have confirmed this on a few other machines now.  Turn OFF your VPN, if you are using one.  As soon as I did that on my machine, internet access instantly returned to normal, as far as the globe icon in the system tray is concerned.  Turn the VPN back on, and after a wee while, the globe comes back.  I can ALWAYS get rid of the globe, just by disabling the VPN.

    Subsequent to Tom pointing me in that direction a while back, I have had the chance to visit a few people I know who have this issue, and they were also using VPN's.  Turn the VPN's off, and on all of those machines, the globe vanishes and you get the normal 'Internet Access' icon back and everything works.

    I'm certainly not saying that this is the fix for others NOT using a VPN seeing the issue, but what I am saying is that IF you are using a VPN, switch it off and see if the globe icon goes away before you start playing with the registry settings is all.

    I still use my VPN, and still have the globe icon, but the internet connection works just fine like that for everything except the likes of Spotify or the MS Store.  I now run Spotify in a web-browser window and so don't need the local app, so that gets me around that issue, and from time to time when I need the MS store, I just disable the VPN while I go in there, get what I need, install it, then re-enable the VPN.  Very painless workaround.  That's what all my other chums with this issue are now doing also.

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  3. Anonymous
    2021-03-16T17:14:08+00:00

    Re: default settings

    This?

          "and... Set "ActiveDnsProbeContent" to: 9.9.9.9

    • Set "ActiveDnsProbeContentV6" to: 2620:fe::9
    • Set "ActiveDnsProbeHost" to: dns.google
    • Set "ActiveDnsProbeHostV6" to: dns.google"

    If changing these fixed your problem, that only means something was wrong with your original DNS server resolving dns.msftncsi.com.

    That is bandaiding the real problem.

    And now you're dependent on Google.  Should they change anything you're broken again. 

    The default settings out-of-the-box install are what should work for the vast majority of installs.

    If they do not, then it's an environmental issue caused by a DNS, proxy server, VPN config, or many of the other things I've discussed in this thread.

    We're not going to change our default settings to be dependent on resolving a third party domain for obvious reasons.

    If users' DNS servers have problems resolving the proper, recommended, and well-published addresses (msftncsi.com) that's a problem with that DNS server, not NCSI....and that's what needs to be investigated.

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