Windows 10 says I have no internet connection, but I have.

Anonymous
2020-05-21T19:20:56+00:00

I am running on Windows 10 Enterprise, Version 2004, OS Build 19041.264.

I recently changed to the Windows Insider Program and updated Windows. In the taskbar, the Wi-Fi icon shows No Internet Access, but I have a stable internet connection wirelessly (Ex: I can browse the internet, ping IP Addresses, etc.). Another problem is when I try to open Cortana it also says that I have no internet connection (By the way, I can also open Microsoft's website).

As I know Windows checks internet connectivity with this URL: http://msftconnecttest.com/connecttest.txt. But this gives Error 404, File Not Found. Maybe it is because of this?

If you know the problem or an answer, please help. Thanks!

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-06-18T19:27:38+00:00

Hello, use Registry Editor, go to: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet

and modify: EnableActiveProbing

then change "Value data" from "0" to "1"

and restart your computer

Was this answer helpful?

100+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2021-06-07T17:45:06+00:00

The proper one is

"HKLM:\SOFTWARE\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator\” -Name UseGlobalDNS -PropertyType DWORD -Value 1 -Force

But the more appropriate way to do this is not through registry directly, but through group policy config:

Was this answer helpful?

20+ people found this answer helpful.
0 comments

335 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-01-13T21:22:25+00:00

    Here's a more complete one that I use:

    ((dns.qry.name contains "www.msftconnecttest" || dns.qry.name contains "msftncsi") && dns.qry.type == 0x1)

    || http.host contains "connecttest"

    || ip.src == 13.107.4.52

    || http.host contains "msftncsi"

    || ((ip.dst == 13.107.4.52) && (tcp.flags.syn == 1))

    If you are absolutely not seeing any DNS or HTTP coming from PID matching nlasvc then your active probing is not enabled.  I know despite a lot of crazy history in this thread I can't even get my hands around I think you had registry values correct....but maybe not.

    Hi Tom

    I ran a wireshark capture yesterday for 8+ hours, captured several GBs with a total of 0 packets matching this filter. When i initially started the capture the windows network status indicator showed "internet access", but a bit later windows claimed no internet and remained that way for the rest of the day. I then ran "nslookup dns.msftncsi.com", and also opened **"**www.msftconnecttest.com" in my browser, both of those showed up in Wireshark immediately (matching the filter).

    This issue has been going since about April last year, I had the same issue on 2 different machines i use regularly and then in November/December it started happening on a 3rd machine as well. At home and the office. Same issue on Wi-Fi and Ethernet, though Wi-Fi is more annoying because windows likes to disconnect after it thinks there is "no internet" (and no it's not a driver issue).

    Active Probing is on and I have checked that numerous times, turning it off doesn't help. That other policy key to disable active polling doesn't exist so does not apply either.

    A lot of apps blindly use the status windows reports which makes them all unusable. It also affected office preventing opening files from onedrive, and outlook cannot connect to exchange (though sometimes it still works, maybe if it's started before windows "goes offline").

    Thankfully web browsers are smart enough to ignore windows in this regard and have been working fine all along.

    I have not yet seen this issue in a windows 10 virtual machine though if that helps narrow things down.

    Is there anything else that can be diagnosed? Does the NCSI thing write to any kind of log file? What other information can I give that will help MS actually do something about this!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-01-13T00:20:23+00:00

    OK, email sent.

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more