Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

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  1. Anonymous
    2020-08-27T00:21:13+00:00

    No, I don't think it's the Nvidia drivers because that was one of the first things I updated, and still the performance tab was crashing the system. I do agree it's a drivers issue however, because updating everything solved my problem.

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  2. Anonymous
    2020-08-27T00:23:05+00:00

    Not this either Fabio, because upon installing a fresh system, the default is the Intel gpu, and yet my system was crashing immediately after the first full boot...

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  3. Anonymous
    2020-08-27T05:52:40+00:00

    Updating using driverdoc worked for me too, I have updated all 23 outdated drivers shown by driverdoc it took me 2hr, install reboot - install reboot, now performance tab working fine not only that "when i use to click sleep or shutdown my monitor use to turnoff but the laptop doesn't shutdown" this was happening sometimes only, after updating using driverdoc, Alhumdulilla all these problems resolved.

    thanks for advising driverdoc.

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  4. Anonymous
    2020-08-27T07:04:54+00:00

    Glad this helped, but did you notice which driver/s actually stopped the performance tab issue in specific?

    Pls mark the post as having solved your issue. Regards.

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