Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

Was this answer helpful?

60+ people found this answer helpful.
0 comments No comments

74 additional answers

Sort by: Oldest
  1. Anonymous
    2020-08-26T17:00:26+00:00

    I bet the issue is not with the Office installation. It is just something else that clicks. I installed Office 2013 right after installing windows on my new SSD. 

    And, do you also have your old HDD placed in the CD Driver bay?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-08-26T17:02:11+00:00

    This issue needs urgent attention from Microsoft. I am a new user here, does Microsoft monitor these threads? What is the ideal formal process to log an issue with them? Thanks in advance.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-08-26T23:39:18+00:00

    I SOLVED MY PROBLEM!

    My notebook has an Nvidia GT 540m and I was using it with the drivers that Windows installed itself (I think it was version 361.xx, I'm not sure), when I went to install the latest version (391.35) I just managed to use the Performance tab again.

    https://i.imgur.com/iVF4cvd.png

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-08-26T23:44:58+00:00

    I'm not sure, but I think the problem lies in USING THE NVIDIA GPU ON THE NOTEBOOK AS A MAIN GRAPHIC PROCESSOR instead of using Intel's integrated graphics.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments