Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

Was this answer helpful?

60+ people found this answer helpful.
0 comments No comments

74 additional answers

Sort by: Oldest
  1. Anonymous
    2020-08-14T18:34:02+00:00

    Hi,

    my hp laptop was all good for years now until the below.... 

    i did 2004 update to my windows 10 on 18th-jul and bsod started randomly once or twice a day after a couple of days. There was no pattern that i can observe there other than pc was slow and task manager shows 100 percent disk usage  My hp laptop became useless after this bsod issue as i had no idea when it would crash with system service exception.

    after trying several things based on forum searches, google searches for 100% disk usage after 2004 update like removal of antivirus app, windows memory diagnostic, full top to bottom scan with antivirus installing again, disabling superfetch/windows search etc - it still gave me bsod randomly. 

    with a lot of frustration after struggling with this issue for the past 2 weeks, i did a pc reset from recovery options by chosing keep my data as it is and reinstalling from my device itself to eliminate and system files corruption. 

    that did not help and bsod was again there. Then again 

    i looked at the memory dump file and minidumps directory with bluescreenview and it gave a hint that the driver causing pc to crash is ntoskrnl.exe predominantly 9 out of 10 crashes. then again into forums, googling and installed device driver apps to update device drivers with a hope that it will solve but it did not. But interestingly i observed a pattern that it crashed almost repetitively 3 to 4 times now when i open task manager and trying to go to performance tab. 

    can somone please help post if we have a solution to get this fixed?

    thank you

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-08-24T21:23:11+00:00

    I do have same problem crashes to blue screen when I clicked on performance in task manager, after I have swapped my HDD to SSD and HDD to cd drive using caddy; and installed windows 10 2004 on my SSD.

    my ssd is WD-Blue performance is great, but I can't see it in task manager.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-08-24T21:29:20+00:00

    Feeling same...!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-08-25T22:52:15+00:00

    Same problem here, I use a Samsung RF-511 notebook and started after a day using Windows 10 2004 on a new SSD (WD Green 480GB), the strange thing is that on the first day I was able to access the performance tab without problems, it started after I installed the Office 2010 and I updated it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments