Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

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  1. Anonymous
    2020-07-14T20:12:05+00:00

    Similar problem - task manager crashes when selecting the Performance tab. On windows pro 2004. Haven't been able to fix it , but there is a workaround - use Process Explorer instead . It works fine and actually has far more , and more useful, performance information.

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  2. Anonymous
    2020-08-10T11:22:46+00:00

    Similar situation here. Task Manager crashes when I click on the Performance tab. This started when I installed Windows 10 2004 and then WSL 2 (Windows Subsystem for Linux)

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  3. Anonymous
    2020-08-10T12:59:17+00:00

    I managed to fix the task manager crashes after a lot of trial and error. 

    To do that I had to install a 3rd party driver update utility. The one I used was driverdoc - a free application - although the free version only updates one driver before having to reboot. Apparently the official HP site for my laptop does not have the most updated drivers. This worked for 2 different HP laptops I own.

    Only issue remaining with the task manager is the empty startup page - not sure if anything short of a full reset would resolve that...

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  4. Anonymous
    2020-08-12T04:47:44+00:00

    I have the exact same issue. It started just today. I have reinstalled my Windows to a new SSD and put my HDD into a caddy (in place of the DVD drive). Are you in a similar scenario? I'm running a Crucial MX500 and performance was flawless till the windows update arrived. I had been using it smoothly for over a week now. Microsoft needs to start paying attention here.

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