Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

Was this answer helpful?

60+ people found this answer helpful.
0 comments

74 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-04-26T23:07:03+00:00

    Just want to drop this here. My laptop is a W530 Lenovo ThinkPad. I had the same problem after updating to 2004 & 20H2. I tracked it down to the Nvidia Quadro k1000m driver. Windows uses a default driver that is older than the version you can find from the Nvidia website. Here is the link.

    NVIDIA DRIVERS Quadro Desktop/Quadro Notebook Driver Release 418 WHQL

    Best of luck to you. 

    Hey Microsoft! I've been dealing with this issue since my laptop updated during the summer of 2020! Fix this issue already!

    Thanks for the input, unfortunately in my case my laptop is a W520 with a Quadro 1000m (no k) which this driver version says is incompatible when run ... 377.55 was the latest version I could find that installed and it did not fix the problem ... I don't think MS will fix it as newer versions of the driver fix it on newer systems and they probably look at my system a archaic, also I have seen this issue with a couple of other software programs so in may be an older NVidia driver problem ... fortunately I have the alternate graphics chipset (Intel HD Graphics 3000) and it works with that one ... even if this system is old (circa 2010, 2011?) it still runs everything just fine for what I use it for including win 10. I'm sure it is a good useful solution for newer machines (or video chipsets).

    Cheers!

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-05-20T22:22:06+00:00

    Performance tab blue screen of death.

    Same problem on my Alienware 18 either in SLI or with just one video card (dual 765m)

    Installed new NVIDIA drivers instead of the ones Windows 10 install used and all fixed.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-06-25T16:48:24+00:00

    I have similar problem on windows 10 20H2 version
    I could not find a solution

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-06-25T17:07:40+00:00

    Hey,

    I had open a thread about that before.

    And a member helped with this solution  :

    •  Uninstall the drivers of your  intergrated video cards (intel  and  Nvidia or AMD)
    •  Restart computer.
    •  Run WINDOWS UPDATE.
    •  RUN sfc/scannow in admin mode.
    •  Go to official Nvidia or AMD   website and get the latest drivers for  your computer or Go to your   manufacturer's website and get your  drivers  there.

    It'll fix it.

    Was this answer helpful?

    0 comments