Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

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  1. Anonymous
    2020-08-10T11:22:46+00:00

    Similar situation here. Task Manager crashes when I click on the Performance tab. This started when I installed Windows 10 2004 and then WSL 2 (Windows Subsystem for Linux)

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  2. Anonymous
    2020-07-14T20:12:05+00:00

    Similar problem - task manager crashes when selecting the Performance tab. On windows pro 2004. Haven't been able to fix it , but there is a workaround - use Process Explorer instead . It works fine and actually has far more , and more useful, performance information.

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    6 people found this answer helpful.
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  3. Anonymous
    2020-06-03T22:54:52+00:00

    I downloaded the Realtek installer, then disconnected from the Internet, uninstalled the Realtek drivers and rebooted.  That didn't help.  While still disconnected from the Internet, I reinstalled the drivers and rebooted.  That didn't help either.  I went through the same procedure again, this time in safe mode.  Same result, except that the Performance tab works correctly in safe mode regardless of whether the drivers are installed.  I couldn't find anything useful by using the event viewer, probably because of insufficient expertise.

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  4. Anonymous
    2020-06-03T13:53:21+00:00

    After studying the event viewer I found ATKEX_cmd.exe was causing the problem. This is part of Realtek audio drivers. Uninstalling the hardware drivers completely and then reinstalling the Realtek software fixed the problem for me.

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