Windows crashing after clicking PERFORMANCE tab under Task Manager

Anonymous
2020-05-03T09:19:00+00:00

Hello Windows Community folks

Windows 10 keeps crashing after I click Performance TAB in Task Manager. It crashes the windows going into the infamous Green screen with reason- Windows preview build failed. I have tried several debug options like cmd SFC Scan, DISM.

I have not specifically touched registry keys as I am afraid I will end up breaking something else.

What options do I have? Please suggest.

Thanks

J

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2020-09-24T10:29:31+00:00

Thanks,

this helped for me,

I changed

NVIDIA System Control > 3D Settings > Global Settings > Preferred GPU

from "NVIDIA high performance processor"

back to "auto select"

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  1. Anonymous
    2020-08-26T23:44:58+00:00

    I'm not sure, but I think the problem lies in USING THE NVIDIA GPU ON THE NOTEBOOK AS A MAIN GRAPHIC PROCESSOR instead of using Intel's integrated graphics.

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  2. Anonymous
    2020-08-26T23:39:18+00:00

    I SOLVED MY PROBLEM!

    My notebook has an Nvidia GT 540m and I was using it with the drivers that Windows installed itself (I think it was version 361.xx, I'm not sure), when I went to install the latest version (391.35) I just managed to use the Performance tab again.

    https://i.imgur.com/iVF4cvd.png

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  3. Anonymous
    2020-08-10T11:22:46+00:00

    Similar situation here. Task Manager crashes when I click on the Performance tab. This started when I installed Windows 10 2004 and then WSL 2 (Windows Subsystem for Linux)

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  4. Anonymous
    2020-06-03T22:54:52+00:00

    I downloaded the Realtek installer, then disconnected from the Internet, uninstalled the Realtek drivers and rebooted.  That didn't help.  While still disconnected from the Internet, I reinstalled the drivers and rebooted.  That didn't help either.  I went through the same procedure again, this time in safe mode.  Same result, except that the Performance tab works correctly in safe mode regardless of whether the drivers are installed.  I couldn't find anything useful by using the event viewer, probably because of insufficient expertise.

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