Windows 10 Ent. Update Feature 2004 Bluetooth issues

Anonymous
2020-05-03T03:01:43+00:00

i am having a trouble with windows 10 ent version 2004 when using a Microsoft Bluetooth mouse ???? as i am having a Microsoft Sculpt Bluetooth mouse and just keeps disconnecting also i have a WiFi and Bluetooth card 7260AC and fully updated.

is there any list for the supported Microsoft Bluetooth mouses or supposed any Microsoft Bluetooth mouse should work.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-17T00:13:36+00:00

    I solved this by going to Device Manager the scrolling down to the Universal Serial Bus Controllers. On my Dell XPS 13 (newest version), expanding this yields two line items for Intel(R) USB 3.10 eXtensible Host Controller -1.10 (Microsoft) and two for USB Root Hub (USB 3.0).  Each of these has a Power Management tab. On all four of these, I unchecked the box for "Allow the computer to turn off this device to save power", and it fixed the problem.

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  2. Anonymous
    2020-06-17T00:33:07+00:00

    Yeah this solved my issue as well for now, thanks. Still kind of ridiculous that every update Microsoft does we get new issues.

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  3. Anonymous
    2020-06-17T00:39:35+00:00

    Yes, totally, and especially since this sort of issue has been prevalent for years based on web searches.

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  4. Anonymous
    2020-06-17T02:28:13+00:00

    I tried with all the devices that had that option, but my mouse still freezes randomly.

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  5. Anonymous
    2020-06-18T17:29:43+00:00

    the sane issue win10 home 2004 update and Microsoft designer Bluetooth mouse

    some times stop working go to Bluetooth with touch pad restore the connection 

    Dell XPS 12 (9Q33) 

    i disable power saving on USB Root Hub (USB 3.0) and connection restored if it stable i will update.

    thanks

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