Windows 10 Ent. Update Feature 2004 Bluetooth issues

Anonymous
2020-05-03T03:01:43+00:00

i am having a trouble with windows 10 ent version 2004 when using a Microsoft Bluetooth mouse ???? as i am having a Microsoft Sculpt Bluetooth mouse and just keeps disconnecting also i have a WiFi and Bluetooth card 7260AC and fully updated.

is there any list for the supported Microsoft Bluetooth mouses or supposed any Microsoft Bluetooth mouse should work.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-10-06T06:03:11+00:00

    Nope... my best solution is trying to sell my mouse to buy another with a use plug.

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  2. Anonymous
    2020-10-06T06:06:27+00:00

    This is not Microsoft but just users.

    Have you gone to the top of Device manager and clicked on the Monitor and Did the Scan for hardware changes?

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  3. Anonymous
    2020-10-06T06:15:26+00:00

    Yes. 

    What it can change?

    All the devices are already installed.

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  4. Anonymous
    2020-10-06T06:32:58+00:00

    Did your Bluetooth show up as an item in the list?

    In your BIOS is Bluetooth activated?

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  5. Anonymous
    2020-10-06T08:59:38+00:00

    Did you read my first post?

    Everything is activated and everything is running. 

    But it disconnects many times randomly and then reconnect in 20-30 second.

    My issue is the same as all the users already mentioned in this topic many times.

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