Windows 10 Ent. Update Feature 2004 Bluetooth issues

Anonymous
2020-05-03T03:01:43+00:00

i am having a trouble with windows 10 ent version 2004 when using a Microsoft Bluetooth mouse ???? as i am having a Microsoft Sculpt Bluetooth mouse and just keeps disconnecting also i have a WiFi and Bluetooth card 7260AC and fully updated.

is there any list for the supported Microsoft Bluetooth mouses or supposed any Microsoft Bluetooth mouse should work.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-07-07T00:46:47+00:00

    I think we all may have to click the feedback option to let Microsoft know about this very annoying issue. Still having problems with my Logitech :(.

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  2. Anonymous
    2020-07-06T22:05:04+00:00

    Same problem with my Lenovo Yoga 2 pro. I need to stop and restart my laptop to recover my microsoft mouse 3600.

    No problem before the 2004 update.

    No change with power savings options

    Really need a solution

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  3. Anonymous
    2020-06-26T06:00:37+00:00

    Same issue on my machine. It seems like the Bluetooth adaptor is turned off randomly since I loose connection to both my BT mouse and BT wireless headset. It reconnects shortly afterwards.

    None of the power saving options in device manager worked for me.

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  4. Anonymous
    2020-06-25T11:45:32+00:00

    This is very annoying issue and Microsoft still do "NOTHING"

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  5. Anonymous
    2020-06-24T17:13:09+00:00

    Clicking doesn't work for me when my pointer freezes. It is still connected to my computer. It is like the Windows stops processing its signals. When I open the Bluetooth settings, my pointer performs all the actions I did when it was frozen. For instance, if I draw a circle with it, the pointer does a circle when opening the Bluetooth settings.

    Besides that, I've got what may be a clue. Resetting the service bthserv "awakes" the mouse again. I reset it using this PowerShell line:

    Restart-Service bthserv

    I hope this gets solve soon. I don't want to have to buy another mouse.

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