Windows 10 Ent. Update Feature 2004 Bluetooth issues

Anonymous
2020-05-03T03:01:43+00:00

i am having a trouble with windows 10 ent version 2004 when using a Microsoft Bluetooth mouse ???? as i am having a Microsoft Sculpt Bluetooth mouse and just keeps disconnecting also i have a WiFi and Bluetooth card 7260AC and fully updated.

is there any list for the supported Microsoft Bluetooth mouses or supposed any Microsoft Bluetooth mouse should work.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-06-16T23:54:31+00:00

    do be honest i tried every trick up in my sleeves still not working it was working on build 1909 but when upgraded all went down

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  2. Anonymous
    2020-06-16T23:53:57+00:00

    Can you explain a bit more? I don't see how USB root hub would fix a bluetooth issue?

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  3. Anonymous
    2020-06-16T23:41:04+00:00

    I've noted, at least for my case, that just opening the Bluetooth settings restarts my mouesr functionality. Also restarting any Bluetooth service do the trick.

    In and administrator PowerShell I run the following command:

    'Restart-Service bthserv'

    With that command my pointer starts moving again.

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  4. Anonymous
    2020-06-16T23:34:58+00:00

    didn't work also tried it

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  5. Anonymous
    2020-06-16T23:28:14+00:00

    I’ve been able to toggle power through USB root hub as a work around.

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