Windows 10 version 2004 "Your Device is not ready"

Anonymous
2020-05-31T20:32:40+00:00

Any idea why this is? l am literally running a very modern £1600 PC with very modern hardware (approx 6 months old).

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-27T23:15:06+00:00

    You own the hardware only. The OS and all software is licensed only -- and they set the terms that you must agree with. That is true for Windows, MacOS and Linux. You have already agreed to the terms and conditions.

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  2. Anonymous
    2020-06-27T23:58:45+00:00

    The thing is I need to do a reinstall because I have audio issues and it seems that only a reinstall solves it. If applying the update solves it, that saves me a whole lot of work sorting out things after a reinstallation so I would rather go that way if possible. For now I am just watching youtube on the laptop beside the computer, no time for gaming so not a huge loss right now having audio breakups that noone seems to know why other than a fresh installation will not have them.

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  3. Anonymous
    2020-06-28T01:52:36+00:00

    Asking for product key.I bought this pc from someone

    Misplaced question.  As another user, I will say that the product key can be found from the System Information screen: Settings -> System -> About.

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  4. Anonymous
    2020-06-28T04:26:34+00:00

    No. That is incorrect.

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  5. Anonymous
    2020-06-28T10:31:49+00:00

    No. That is incorrect.

    Without the quote, I had to search back to see who you were and what you meant.  If you are saying that you don't see your product key on the screen after Start -> Settings -> System -> About, you may be looking for the activation code.  On my computer, on the About screen there is a block of data under the heading Device Specifications.  Listed are device name, processor, installed RAM, device ID, product ID, system type, and pen/touch information.

    If you are asking for the activation code, click on the link at the bottom of that screen "Change product key or upgrade your edition of Windows" to bring up the Activation screen.  On the top right there is a heading "Where's my product key?" and a link "Finding your product key."

    Look on the back of your computer or the bottom, if it's a laptop or tablet, and if it was sold with Microsoft Windows installed there will be a sticker with the product key on it.  If Windows was installed later, the activation code will be on the box the media came in.  That code should activate Windows on that computer if it has a legitimate upgrade.  Most computers sold with Windows have the activation code in their BIOS and Windows activates automatically.

    Upgrades often have a digital license.  That is embedded in the system and encrypted, and is associated with a Microsoft account and your login PIN/password.  If your Windows is not properly activated and you don't have an activation code, ask the person/outfit that sold you the computer.  If that's not an option (eBay seller, etc.) you need help from Microsoft.

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