This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Yesterday, I was playing minecraft dungeons and i reach like level 11. Today, I re-installed windows 10 in my pc and I see that I have to start the game again from lvl 1. Is there any option to sync my last character? What should i do? I'm with the same account. (sorry for my bad english)
***Moved from: ES-ES***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I played three days straight, with breaks only to sleep, and was having great fun but as soon as I reached power 100 I had a power outage, came back realize all my hard work is gone. Spent over an hour trying to get it back, and that's when I ran into this thread. I can't believe this is still a problem.
I didn't play for a while and when I tried to upload my lvl 112 character it was gone and the game was treating me as if I was a new player. I just closed and reopened the game and it was back.
I lost my Minecraft dungeons account level 124 but I'm not that angry I kind of beat the whole game although they need to fix this for people that haven't bet the game honestly I was kind of quitting it anyway but I would like my character back and I wish they had that for other people who still love playing the game.
