Lost my character of minecraft dungeons.

here is the location of the file on the windows stand alone version not the launcher version i don't have the MojangStudios as you can see hope this helps.

This doesnt help at all unfortunately, ive checked all stuff in folder "Microsoft.Lovika_8wekyb3d8bbwe" and there is no .dat.bak or .bak files and also non of my old character files :( thank You for trying tho.

The sad part is i did not get any help from MOJANG or MICROSOFT, one company is producer and the other one sold me the game.

I did Phone call to Microsoft but they did nothing but send me to MOJANG and i did make a ticket to MOJANG but they did not respond me at all, ticket is there for 3 days now and 0 anwser.

I will think TWICE now when buying anything from MICROSOFT or MOJANG.

They rly do not care, they sold the game and they are happy. I lost 30h on this game and they rolled out uptade and with that, they deleted my 80lvl character with 100lvl item lvl and i have 2-3h a day to play games, im just sad about this situation, no one cares.

I had a level 157 character with 104-108 and its all gone my pc broke and had to get another one and when I start up mc dungeons my hours of grinding is gone plz Mojang make a cloud save for your charecters

I lost a power level 33 level 32 with 6 uniques and now I am really sad. Any way to recover it? I made a copy of it but it didnt copy my uniques or any of my emeralds just the gear I had on me.

I completely understand I probably only put in 10 hours but only was able to get to level 30 something  with  power of 33 I hope you get your account back