Windows 10 May 2020 update is now available

The last time I had this problem I was helped by someone in a Microsoft Community Forum. I guess things have changed in two months. Thanks, anyway.

Remember reading this? 

"Our community helps answer your Microsoft product and service questions with responses from other knowledgeable community members.

Along the way you'll meet recognized experts in consumer software - people who use our products every day, and other new users from virtually every walk of life.

We developed this community to give you the power to make Microsoft Community your own and the opportunity to see that using Microsoft products can be fun and easy."

That's from the introductory website for the Community.

https://answers.microsoft.com/en-us/page/gettingstarted

What they want you to understand is that you are not communicating with Microsoft directly here. That is what the Feedback Hub is for.

Alternatively you can use the "Get Help" button and ask the Virtual Agent:

If THAT fails you can ask the Virtual Agent to let you talk to a person:

Then follow the instructions. You will NOT find an Agent here. Not even Agent Smith.

Especially as its causing many of us to have now-derelict computers, while Microsoft is of no help whatsoever.

What’s new in the Windows 10 May 2020 Update

https://blogs.windows.com/windowsexperience/2020/05/27/whats-new-in-the-windows-10-may-2020-update/

How to get the Windows 10 May 2020 Update

https://blogs.windows.com/windowsexperience/2020/05/27/how-to-get-the-windows-10-may-2020-update/

Known Issues:

Windows 10, version 2004 and Windows Server, version 2004

https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004

After update, my keyboard does not work.  The mouse pad however does.  Im using my HP Envy on tablet mode to send this message.

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Hi Andrew,

           Did you check for any updates from the HP Web Site before you attempted to upgrade to Win 10 May 2004?... I had around five major updates that was applied to my New Dell before I attempted the Upgrade and all went fine. Try and navigate over to HP's site and check for updates for your particular HP Make And Model Number.