Windows 10 version 2004 Randomly freezes

Anonymous
2020-04-25T10:18:00+00:00

windows 10 version 2004 which is the latest feature update, freezes randomly.

if anyone knows how to fix it please help its victims.

thanks.

[Moderator Edit: Moved from Windows \ Windows 10 \ Install & Upgrade**]**

(Moderator Edit: Moving this back to Windows 10 forum since this is a Release build.)

Windows for home | Windows 10 | Performance and system failures

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  2. Anonymous
    2020-10-07T15:07:29+00:00

    Hi,

    I have this freezes with Intel CPU too (Surface Pro 7 I7). The mouse is moving around. But the screen freezes.

    G.

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  3. Anonymous
    2020-10-08T10:37:15+00:00

    Hello,

    I've also had 3 random "freezes", where system hangs and becomes more and more unresponsive until a hard reset is needed, since the 2004 update I installed on the 30th of September. I have an intel 6800k cpu. I'm also running a raid and have the intel rapid storage drivers up. I also noticed that the intel turbo boost v. 3 started popping up after the update, which I have somehow successfully disabled in the previous version, but don't really remember how. I'd like to blame the intel turbo boost software, but it seems far fetched, I've had also disabled it from the software itself on the new version. All three crashes happened after system sleep.

    Today I rolled back to the previous version I had - 1903. I used msft's hide show update tool to hide the 2004 feature update. It remains to be seen whether the problem is fixed, but I'd wager that it is. The question now is when would it be safe to update back to the current windows version :D?

    EDIT 1: Second day after rollback, so far so good. Knock on wood :D. I also wanted to add that 1903 has been very stable for me. I've had 1 or 2, can't remember exactly, crashes this year. Meanwhile my uptime has been huge with working from home and gaming; I let it sleep at night and only restart on updates and such. 

    EDIT 2: I'd like to report that it has been 8 days since rolling back and have had no issues since.

    EDIT 3: It's been nearly 2 months since rolling back and I've had no freezes/crashes. I guess the problem has been pretty clearly identified as being within the 2004 update.

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  4. Anonymous
    2020-10-08T12:24:27+00:00

    I've had freezes on an AMD CPU but not my XPS 15 laptot with an intel, but since some people reported they also had this issue with an Intel, I guess it's not the problem.

    I can also add that my XPS 15 has Intel Raid technology enabled (even thought I'm not using a RAID, just a single NVMe).

    I'm still on 1909 which is from far the most stable version of W10 I've tried.

    Still waiting the 2004 to work since I like some features of it (and VMWare requires it when Hyper-V is enabled).

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  5. Anonymous
    2020-10-17T10:39:15+00:00

    in meanwhile I can also again activate the

    "- usb energy setting "

    and all works just fine.

    I assume main issue for random reboots was just the Intel Driver.

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