Windows 10 version 2004 Randomly freezes

I found, meanwhile, that uninstalling any of the recent PowerToys version in 20H2 does ease - not entirely remove - the issue and makes 20H2 working quite well.

It seems that the integration of PowerToys with Windows Explorer does somehow add to the freezing. After uninstalling, at least with my machine, I found around 70% less freezing per hour (incident count went down from 10 to around 3 times).

Update #3 - Resolved: 

It was the Windows USB drivers (both 2004 and 20H2).

After going back to my motherboard's (Asus X79) 2016 drivers, I have a stable system.

Update #2 on disabling CPU C-states:

I got a "semi-freeze" where the task manager will show 0% CPU utilization for every process listed, chrome menus will respond but be invisible (with just an outline), and CTRL-ALT-DEL will allow choosing log-off or shutdown but neither of these actions will ever finish. Choosing "lock", instead of log-off or "switch user", (the latter does nothing as well) will apparently lock the screen but entering your pin will not unlock anything (screen blank) and after that point, CTRL-ALT-DEL will not show anything either.

I am writing all this in the vain hope that someone from MS, who might have a clue, might read it :)

What I am trying right now, in addition to the disabled C-States below, is disabling Hyper-Threading - which, from the above symptoms and the OS microcode updates, may stand a chance of being a/the culprit.

I will update if I get another freeze with both of these disabled (C-States and HT).

Update on disabling the monitor sleep mode:

It fixed the "complete" freeze, but I still got a "partial" one (which shortly thereafter becomes complete, haha - I will explain).

It occurs on the logon prompt: The keyboard will not work. In fact, either of two keyboards will not work. (USB, one wired, one bluetooth, and yes it happens with the bluetooth unplugged). Not even the num lock status will change. 

The mice will work and the screen will respond to, e.g., clicking the power icon on the logon prompt and choosing shutdown. Following which, the PC will finally freeze completely (no blue screen).

WhatI am trying right now is disabling all CPU C-States above C1E (which remains enabled, along with EIST) in the BIOS. 

Original post:

I have the same freeze issues after upgrading to 2004. Prior to this upgrade I would have weeks of uptime.

I have found that setting the monitor (not just the PC) to never sleep avoids the problem. Note that the screensaver is unrelated - this is the setting:

I enrolled in the beta and moved on to version 20H2 (build 19042.541), in the hope of fixing the problem but I've had it happen in 20H2, too. The only solution is to set the monitor to never sleep.

Have an Asus Laptop I7 with 16Gbytes of ram, SSD drive as boot disk.

This is the third time I install the version 2004.

The 2 first times, the PC freezed immediatly at first boot.

Before the third try, I clean up my boot disk (clean system files)

Remove all restore-points

Clean Event logs (just to make them easier to read)

Everything worked OK ,... for one day, and the the Laptop begin to freeze again, and, then, freeze immediatly at all boots.

Have to revert to Windows 10 1909.

I'll try after the next update.

windows 10 version 2004 which is the latest feature update, freezes randomly.

if anyone knows how to fix it please help its victims.

thanks.

[Moderator Edit: Moved from Windows \ Windows 10 \ Install & Upgrade**]**

I am experiencing random freezes as well, sometimes it ends with a total lockup, rarely with a BSOD, but mostly no error message at all. Have a 1 year old Clevo laptop (P960EN - NVidia 2080 max-q). I thought at first that it was a heat problem, renewed the thermal paste and thermal pads. No changes. Did a clean install of Windows 10 - 2004. No changes. Didn´t do a rollback to 1909 yet, but will do when nothing changes, just to check if it is a software problem and because my laptop is not nice to work on at the moment. It is at least annoying, but I was already thinking that some hardware broke, was looking to replace it. Microsoft, please look into this!

Hello everyone, 

I am running win 10 version 2004 19041.329, not the beta version. As of yesterday June 16th, 2020 my computer started to freeze when I was watching a couple of videos on udemy. I was also copying and pasting some questions and answers using Microsoft Word 2016. The computer started to freeze. When I went to look at the event viewer I noticed all the alerts ESENT 642 and I could not find a resolution.