when in Zoom both the sound and my microphone randomly auto mute. I can unmuted them using f5 and f8 buttons but it will later auto mute again. There appears to be no pattern to the amount of time it stays on. Sometime 1 minutes sometimes as many as 10. I do not use any other meeting platforms so don't know if this is a Zoom problem or a microsoft problem. I am using an HP probook computer that is less than 6 months old. In Microsoft 10 software.
I've been experiencing this issue on my HP Probook since March 2020. No resolution. I've tried all of the tips and tricks. The only way I keep my sanity is to use a headset/earbuds. I avoid using Zoom and choose to use Google Meet just because of this ongoing issue. Never have any issues with Google Meet. Now that Meet has the Waiting room and rolling out Breakout Rooms in October, no reason to stay with Zoom. I use WebEx, Teams, GoMeet and any other virtual conferencing solution out there, but Zoom is the only one that has this ongoing issue.