Auto muting of sound and microphone at random times when in Zoom

Anonymous

when in Zoom both the sound and my microphone randomly auto mute. I can unmuted them using f5 and f8 buttons but it will later auto mute again. There appears to be no pattern to the amount of time it stays on. Sometime 1 minutes sometimes as many as 10. I do not use any other meeting platforms so don't know if this is a Zoom problem or a microsoft problem. I am using an HP probook computer that is less than 6 months old. In Microsoft 10 software.

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66 answers

Anonymous

2021-02-01T01:15:45+00:00

Awesome. Thanks heaps.
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Anonymous

2021-01-19T13:03:18+00:00

Hi there

Please try the steps on this site:

https://h30434.www3.hp.com/t5/Notebook-Audio/Speaker-and-Mic-are-being-muted-disabled-seemingly-random/td-p/7525660

Worked for me finally ☺️

Meg
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Anonymous

2021-01-19T09:22:43+00:00

Thank you so much. I am having the same issue, i have followed this advice however Zoom isnt featured under the apps to give permission to and so i cant press the toggle, help please?
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Anonymous

2021-01-05T21:00:44+00:00

Thank you! I will try this.
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Anonymous

2021-01-05T10:34:16+00:00

Hi, I was having the same issue across zoom and google meet.

So far this seems to have fixed the issue:

https://h30434.www3.hp.com/t5/Notebook-Audio/Speaker-and-Mic-are-being-muted-disabled-seemingly-random/td-p/7525660

Hope this helps :)
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