Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. JosephT71 9,220 Reputation points
    2020-10-23T17:07:32+00:00

    That setting is only for shared mode, so it is not relevant at all if your audio app is running in exclusive mode.

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  2. Anonymous
    2020-11-02T10:05:59+00:00

    Surprised to see this bug in 2020 given the lockdown and so many people work online. 

    I can NOT use my AirPods with Teams in good quality. One issue is "telephone" quality by default while using microphone (those who post youtube vids how to fix it by disabling microphone - please read the issue) 

    Secondly volume level jumps to 100% when you reconnect your device or have another call in Teams. Very annoying. 

    I see that MSFT is so slow to react on new reality

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  3. Anonymous
    2020-11-02T21:45:55+00:00

    I am hitting the same issue with airpods pro. Can't find a way to make good quality sound(Stereo) + microphone work at the same time with airpods pro only in zoom.

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  4. JosephT71 9,220 Reputation points
    2020-11-05T22:25:37+00:00

    Do you people understand that they specifically designed a low bitrate, low sample rate codec for skype and teams?

    https://docs.microsoft.com/en-us/microsoftteams/platform/bots/calls-and-meetings/real-time-media-concepts

    https://en.wikipedia.org/wiki/SILK

    Even if you can pair your airpods with your pc's with a high bitrate audiophile codec, your audio will be re-encoded to a low bitrate codec anyway to go back to the cloud.

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