Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2020-10-23T09:58:16+00:00

    This very informative video helped me out a great deal:

    https://www.youtube.com/watch?v=e5ipSrWjacQ&ab\_channel=BLOVE

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  2. Anonymous
    2020-10-23T10:33:58+00:00

    This very informative video helped me out a great deal:

    https://www.youtube.com/watch?v=e5ipSrWjacQ&ab\_channel=BLOVE

    You clearly haven't read the thread because someone else posted that video and once again I'll explain that turning the microphone off is not an option.

    There is no user fix for this, only Microsoft can solve it and for whatever reason they are remaining quiet.

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    10+ people found this answer helpful.
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  3. Anonymous
    2020-10-23T16:08:14+00:00

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  4. Anonymous
    2020-10-23T17:03:44+00:00

    No, absolutely different problem, we're talking about very simple and standard usage of BT headset with integrated microphone. And the audio quality is very bad in this usecase.

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