Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-09-03T09:24:55+00:00

    Hi

    I just noticed this as another potential solution. Has anyone here tried this out?

    https://www.techradar.com/news/want-to-make-your-airpods-sound-better-on-windows-10-heres-how

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  2. Anonymous
    2021-09-21T09:57:52+00:00

    Hi Guys!

    The solution I found was this 

    https://www.youtube.com/watch?v=e5ipSrWjacQ

    It was very effective and now I can use my airpods pro with good sound quality playing from Windows

    Thanks ! This solved my problem nice and easy.

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  3. Anonymous
    2021-10-15T09:07:41+00:00

    This is not true. I used airpods pro with a new lenovo laptop and they worked great as a headset. Now i'm trying to use them with an older one and they don't work as expected, meaning that there is an issue with the bluetooth chipset on the older laptop.

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  4. Anonymous
    2021-10-17T19:16:23+00:00

    Hi All,

    Found the solution pretty simple fix, if you just remove your air pods from the remove device section & re-connect as a new device it would work perfectly. Let me know how it goes

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