Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

0 comments

147 additional answers

Anonymous

2021-06-04T13:11:25+00:00

The next version release will be announced on the 26th. The insider preview version has not fixed the issue.
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2021-06-09T06:42:23+00:00

The next version release will be announced on the 26th. The insider preview version has not fixed the issue.

...fingers crossed here, though Lord knows how long that will take to grind through to my company's update approval/push process... we just got "October 2020" (lol)
Was this answer helpful?

0 comments No comments
Anonymous

2021-06-10T19:00:23+00:00

Yes. This happened with the new Windows Update. I went to BlueTooth devices and deleted the AirPods. Reinstalled and all works as intended.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2021-06-11T01:11:12+00:00

That’s great news. What did you think about the quality of the headset?
Was this answer helpful?

0 comments No comments