Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2020-06-17T09:56:01+00:00

    But if hands-free is disabled, you cannot use the microphone, so you cannot make calls and videoconferences with Windows... so is not a valid response for me.

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  2. Anonymous
    2020-07-06T05:37:17+00:00

    I've been trying to get Microsoft to fix this problem for over 12 months. Bluetooth headsets on Windows 10 are terrible quality. If Apple and Android can get it right, why can't Microsoft?

    I've had arguments with Microsoft employees with ridiculous responses from them like "disable the microphone" or "it's a bandwidth issue not a problem with Windows".

    It's 2020 and you can't use a bluetooth headset on Windows because the audio quality is very poor.

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  3. Anonymous
    2020-07-06T07:04:13+00:00

    Yes, this. It's a bit ridiculous for something used that often (AirPods aren't "a new thing" anymore. And all those other spin-offs...)

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  4. Anonymous
    2020-09-04T21:54:43+00:00

    Hi Guys!

    The solution I found was this 

    https://www.youtube.com/watch?v=e5ipSrWjacQ

    It was very effective and now I can use my airpods pro with good sound quality playing from Windows

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