Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-01-26T07:30:21+00:00

    Olá, se ler as mensagens preventivas, notará que isto não é actualmente possível devido a restrições na configuração do Windows.

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  2. Anonymous
    2021-01-28T02:58:02+00:00

    Basically, if you want to use AirPods, you either need to set them to Stereo mode and use a separate mic or deal with the low quality until Microsoft, Apple, or Bluetooth comes out with a piece of hardware that allows “Hands Free” mode to sound good.

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  3. Anonymous
    2021-01-28T11:48:28+00:00

    exactly you got the point. I've pioneer hdj-x5bt and microphone works well on macos and ios over bluetooth, but not well on win10, so noisy poor quality... 

    Isn't there any developer who works on Microsoft and faced with this issue, its so strange.

    What a shame Microsoft!

    PLZ PUBLISH AN UPDATE WIN 10 FOR BT MIC QUALITY!

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  4. Anonymous
    2021-02-04T08:26:18+00:00

    I completely agree I've had the issue with numerous high end headsets only on windows devices.

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