Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-08-22T02:30:13+00:00

    unfortunately no one is giving the easy truth. basically you CANT use airpods for the whole thing. apparently its got to do with the bluetooth bandwidth limitations.
    1- use airpods for audio only(headphone mode) and for mic, you have to use external.
    2- use airpods in headset mode. which makes you hear bad sound and you're gonna sound bad too.

    these are the only options.

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  2. JosephT71 9,220 Reputation points
    2021-08-12T03:52:14+00:00

    wast 10 minitus get nothing from this thread.

    Microsoft have no motivation to solve a problem relate to apple products

    There is no "problem" per se. It works as intended by the Bluetooth specs.

    The Bluetooth specs govern thousands of hardware manufacturers and ten of thousands bluetooth devices. It is a limitation of the bluetooth specs.

    What Microsoft is "fixing" is merely the elimination of the confusing 2 profiles shown to end-users, so no "showing" it to you --- but it is still govern by the limitations of the 2 profiles.

    Apple went outside the bluetooth specs for their Apple hardware universe to make AirPods seamless. So are the various high end bluetooth headsets like Bose that requires you to install a separate Bose app on your iphone or android phone. But since Bose doesn't make an app for MacOS, Windows OS or Linux or on your car --- those Bose bluetooth headsets are just as useless in the desktop realm.

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  3. Anonymous
    2021-08-12T02:02:11+00:00

    waste 10 minutes get nothing from this thread.

    Microsoft have no motivation to solve a problem relate to apple products

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  4. Anonymous
    2021-08-05T10:37:45+00:00

    This is very well explained, however, bluetooth Jabras are working just fine! So there are for sure political motivations.

    I am okay with political motivations, where it genuinelly support ones group of products, but this one is so counterproductive for Microsoft. They are not gaining anything, only thousands of upset customers (this topic in multiple problem reports and in google searches is alive 2+ years) that are victims of this Apple vs. Microsoft/Jabra fight.

    Airpods Pro have currently no alternative for many, so all users with Windows are now discriminated. Personally, this is a big disadvatage for my comfort, while working 8+ hours daily on Laptop - and I will consider this when deciding between macbook and dell xps.

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