Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-03-11T13:51:19+00:00

    Thanks for your input.

    Yes, very sad that Microsoft does not create a solution ... should not be rocket science ...

    Will check your suggested BT dongle.

    Regards

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  2. Anonymous
    2021-03-11T13:33:18+00:00

    The solution to this problem is a work around - get a DG80 or DG60 from Avantree. It registers as a sound card. Then all you do before a call is double tap the button on the dongle and it switches to talk mode. This enables 16khz/HFP 1.6 enabled on the Air Pods Pro or any headset and works fine for anything you use because the app you're using only sees the dongle as a sound card.

    Really frustrating windows continues to be **** here. My AfterShockz connect at 16khz/HFP 1.6, but the Air Pods Pro only connect at 8khz natively.

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  3. Anonymous
    2021-02-27T23:03:05+00:00

    I fixed this by changing the input device to headphone AirPods instead of headset AirPods under sound settings. then closing and reopening the application that was making the sound. I.e. Closed and reopened Chrome

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  4. Anonymous
    2021-02-26T20:32:24+00:00

    I have read the whole thread, and was wondering if a software update would be able to fix the sound quality issue, or does it not work like that?

    I have Air Pod Pro's and when selecting the stereo option the sound is great, but you cannot use the microphone, as you have all mentioned above.

    When in the headset mode the sound quality is unbearable, I'm not talking about a little interference or white noise, it literally sounds like the sound is cut in and out every second with a gargling type noise. It is just not usable.

    I have tested on my Windows 10 HP Spectre and my Macbook Air, I undertsand people are saying the Mac deals with the auto swap way better than the manual capabilities on the Windows 10, but what I can't understand is why the quality is unusable in headset mode on the Win 10 machine, but OK on the Mac.

    Just as another side note, people have said that I sound better on the Win 10 over the Mac ....... but I just cant bear to use on the Win 10.

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