Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-04-14T08:37:29+00:00

    I've been trying to get Microsoft to fix this problem for over 12 months. Bluetooth headsets on Windows 10 are terrible quality. If Apple and Android can get it right, why can't Microsoft?

    I've had arguments with Microsoft employees with ridiculous responses from them like "disable the microphone" or "it's a bandwidth issue not a problem with Windows".

    It's 2020 and you can't use a bluetooth headset on Windows because the audio quality is very poor.

    I tend to blame Apple here. My Jabra Elite x5T  (yes, all three 65 - 75 - 85) were ALWAYS working fine.

    But now, connecting my wife's Airpods to allow here roaming across rooms while having meetings, resulted in disastrous sound quality!

    And guess what - Jabras work exquisite again (same laptop)

    I know I did not help, just wanted to say M$ is not to be blamed (at least not only M$)

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  3. Anonymous
    2021-04-10T19:41:18+00:00

    Hi Guys!

    The solution I found was this 

    https://www.youtube.com/watch?v=e5ipSrWjacQ

    It was very effective and now I can use my airpods pro with good sound quality playing from Windows

    that's not a fix at all. I need the microphone to work as well. You obviously haven't read this thread because I've already mentioned this.

    there is nothing us as users can do about this. The Windows devs are the only ones who can fix it and I do not understand why they haven't. Bluetooth headsets work fine on Macs, Android and IOS but not on Windows...it's unbelievable to me.

    There must be some sort of cheap bluetooth adapter so we can fix this issue in windows laptops, anyone have an idea of any adapter that works?

    if you read back a few posts, some of us have found the Avantree DG80 and it works brilliantly

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  4. Anonymous
    2021-04-10T18:31:07+00:00

    I am having the same problem. I found a unique aspect to this problem as well and I wonder if it accounts for everyone's poor mic quality. Take out an ear bud and use it as a mic and see if it captures your voice. Oddly my earbuds aren't performing  where the mic hole is, but the speaker/earbud does pick up my voice when I speak into it.  I replicated this on multiple pairs of headphones. This makes me wonder if the audio drivers are somehow confusing the input?? Anyone else able to replicate this.

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