Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-06-10T19:00:23+00:00

    Yes. This happened with the new Windows Update. I went to BlueTooth devices and deleted the AirPods. Reinstalled and all works as intended.

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  2. Anonymous
    2021-06-09T06:42:23+00:00

    The next version release will be announced on the 26th. The insider preview version has not fixed the issue.

    ...fingers crossed here, though Lord knows how long that will take to grind through to my company's update approval/push process... we just got "October 2020" (lol)

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  3. Anonymous
    2021-06-04T13:11:25+00:00

    The next version release will be announced on the 26th. The insider preview version has not fixed the issue.

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  4. Anonymous
    2021-06-04T13:01:04+00:00

    I have already tried the Preview Build, it should be the next version to be announced to the public.

    I saw the behavior of the Bluetooth audio devices on the toolbar was changed, but Airpod Pro's sound quality does not improve in the headset mode. 

    Maybe there is a bug in that version......

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