Audio and video pauses automatically

Anonymous
2020-04-01T19:36:23+00:00

Audio and video pause automatically (and sometimes pause and play) only when I use an internal (Youtube, google) or 3rd party software (windows media player, VLC, films &TVs ).

  1. It happens only when I am playing a video or audio.
  2. No virus (after scan)
  3. Since the spacebar key is usually associated with play & pause, I tried typing something in MS word. I did not see any auto space being generated between 2 letters. (tested for 5 mins)
  4. Autoplay and pause (sometimes just pause) occur maybe after 20 seconds. (it is random)
  5. I can actually see the virtual pause and play button is toggled. (no other error message is shown, it happens as if I am physically pressing the spacebar key.
  6. issues in Windows 10  

7. the window also very lag when it happening

  1. Driver issues? Which driver is it? Any suggestions or experiences? Please share your thoughts.
Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-09-17T07:01:58+00:00

I had the same issue and it is solved after i disconnected my Bluetooth Speaker from Denon.

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  1. Anonymous
    2020-04-03T01:37:58+00:00

    I can't bypass the HP driver page without entering a serial number. I't won't let me get a link for the correct driver (see https://support.hp.com/ph-en/drivers/laptops). Would you also please confirm the serial number of the computer?

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  2. Anonymous
    2020-04-03T07:30:57+00:00

    CND7304ZQR this one?

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  3. Anonymous
    2020-04-03T07:45:12+00:00

    So here's the link of driver that you need to download and install:

    1. BIOS
    2. Chipset
    3. Video Card

    Procedure: Please go to https://support.hp.com/ph-en/drivers/selfservic..., choose the correct Operating System and locate the following list of driver's above, download and install them.

    After the driver update, test and see if video still act the same and let me know.

    Sincerely,

    Lee | Independent Advisor

    I am not from Microsoft, but a Microsoft user like you!

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  4. Anonymous
    2020-06-25T08:33:49+00:00

    Hi, I am also facing similar issues.

    ie. 1. video (playing through the inbuilt video player and even through VLC) is automatically playing/pausing after few seconds (which is very irritating)

    1. Even audio is also doing the same.
    2. The above two issues happen every time.
    3. Also, I have noticed that I cannot drag and drop tabs in google chrome and even cannot drag the icons on the taskbar. 

    I have updated most of the lastest drivers from the HP website.

    I am using windows 10 pro and model No. is 

    HP Notebook - 15-bs658tx.

    Because of the above issues, I am unable to listen to music or watch any videos.

    Note that i am able to watch video online i.e. on youtube without any interruptions.

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