Audio and video pause automatically (and sometimes pause and play) only when I use an internal (Youtube, google) or 3rd party software (windows media player, VLC, films &TVs ). It happens only when I am playing a video or audio. No virus (after scan) Since the spacebar key is usually associated with play & pause, I tried typing something in MS word. I did not see any auto space being generated between 2 letters. (tested for 5 mins) Autoplay and pause (sometimes just pause) occur maybe after 20 seconds. (it is random) I can actually see the virtual pause and play button is toggled. (no other error message is shown, it happens as if I am physically pressing the spacebar key. issues in Windows 10 7. the window also very lag when it happening Driver issues? Which driver is it? Any suggestions or experiences? Please share your thoughts.

There is only one constant in all answers: bluetooth connection. Over here my bluetooth Sennheiser headphones (with mic) is causing the problem, once disconnected the audio and video plays smoothly. Hope the root cause can be determined soon. EDIT: I found some bluetooth drivers on the fujitsu website, and it seems the problem doesn't occur anymore.

Well, that didn't last long. Played for about 30 minutes, and then stopped. Wth man. I'm so tired of this.

Thanks for the response, Stephen. The only things that are connected to my computer via bluetooth, or wireless, are my keyboard, mouse, and WiFi Extender. One thing that I did forget to mention, is that when these videos stop, and the buffer wheel starts spinning, the videos are still completing their loading process. It's just the video and audio that stop, the "loading bar" under the video keeps loading, which is strange to me. Last night, I downloaded the WinZip Driver Downloader. When it scanned, it showed that I had like 10 drivers that needed to be updated. So, I updated them and we'll see how it goes tonight. It's weird though, because before I had WinZip, when I'd check my computer, it said that I had the most current versions of all my drivers. Maybe my computer wasn't detecting correctly, and the outdated drivers were the problem, I don't know yet. Or, maybe WinZip is just trying to get me to actually purchase their program. I'm about to hop on and play for a while, so I'll repost here in a couple hours and see if any changes have happened. Thanks again!

The same issue is happening with me. any idea how it can be fixed??

Audio and video pauses automatically

Anonymous

Audio and video pause automatically (and sometimes pause and play) only when I use an internal (Youtube, google) or 3rd party software (windows media player, VLC, films &TVs ).

It happens only when I am playing a video or audio.
No virus (after scan)
Since the spacebar key is usually associated with play & pause, I tried typing something in MS word. I did not see any auto space being generated between 2 letters. (tested for 5 mins)
Autoplay and pause (sometimes just pause) occur maybe after 20 seconds. (it is random)
I can actually see the virtual pause and play button is toggled. (no other error message is shown, it happens as if I am physically pressing the spacebar key.
issues in Windows 10

7. the window also very lag when it happening

Driver issues? Which driver is it? Any suggestions or experiences? Please share your thoughts.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

I had the same issue and it is solved after i disconnected my Bluetooth Speaker from Denon.

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113 additional answers

Anonymous

2021-01-22T09:29:35+00:00

There is only one constant in all answers: bluetooth connection.

Over here my bluetooth Sennheiser headphones (with mic) is causing the problem, once disconnected the audio and video plays smoothly.

Hope the root cause can be determined soon.

EDIT: I found some bluetooth drivers on the fujitsu website, and it seems the problem doesn't occur anymore.
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Anonymous

2021-01-21T00:36:05+00:00

Well, that didn't last long. Played for about 30 minutes, and then stopped. Wth man. I'm so tired of this.
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Anonymous

2021-01-20T23:40:49+00:00

Thanks for the response, Stephen. The only things that are connected to my computer via bluetooth, or wireless, are my keyboard, mouse, and WiFi Extender. One thing that I did forget to mention, is that when these videos stop, and the buffer wheel starts spinning, the videos are still completing their loading process. It's just the video and audio that stop, the "loading bar" under the video keeps loading, which is strange to me. Last night, I downloaded the WinZip Driver Downloader. When it scanned, it showed that I had like 10 drivers that needed to be updated. So, I updated them and we'll see how it goes tonight. It's weird though, because before I had WinZip, when I'd check my computer, it said that I had the most current versions of all my drivers. Maybe my computer wasn't detecting correctly, and the outdated drivers were the problem, I don't know yet. Or, maybe WinZip is just trying to get me to actually purchase their program. I'm about to hop on and play for a while, so I'll repost here in a couple hours and see if any changes have happened. Thanks again!
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Anonymous

2021-01-20T20:01:49+00:00

The same issue is happening with me. any idea how it can be fixed??
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