Windows 10- Locks up "waiting for cache"

Anonymous
2020-04-09T15:54:17+00:00

Window 10 was working very well until recently after upgrading to Windows Edge chrome (or at least the is the only event that I can associated to this issue) I am getting persistent OS stalls or "not responding" that affect all applications when running Edge. Common to see "waiting for cache" in lower left browser window when the the entire system stalls and stops responding. Common to see the cursor hour glass for 30 or more seconds before system and affected applications start to respond normally.

Windows for home | Windows 10 | Install and upgrade

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Anonymous
2020-09-17T21:52:56+00:00

Uninstalled chrome and edge. Using Firefox with zero issues

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  1. Anonymous
    2020-04-09T16:01:49+00:00

    Hi, Datasailor

    My name is Evelyn and I am an Independent Advisor. I would be happy to help you today.

    I recommend using SFC

    Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

    •- DISM.exe /Online /Cleanup-image /Scanhealth

    •- DISM.exe /Online /Cleanup-image /Restorehealth

    •- DISM.exe /online /cleanup-image /startcomponentcleanup

    •- sfc /scannow

    https://support.microsoft.com/en-us/help/929833...

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  2. Anonymous
    2020-04-09T16:06:46+00:00

    and YES I did clear all cache via both the Edge browser clear cache and the google chrome browser. it had no affect.

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  4. Anonymous
    2020-04-09T17:34:07+00:00

    Evelyn,

    Thanks for your response. FYI I tried this fix couple of days ago from another tech support site (not affiliated with MS) and did not get favorable correction to issue. That said, I have followed your recommendations to see if maybe 2nd effort would result in a persistent correction.

    I ran all four commands as administrator and all 4 reported a successful completion. Last command reported errors were found and repaired.

    I am not ready to conclude this thread at this time until I have a few days of operation to feel confident the issue was resolved.

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